Administration and Office Support

Administration / Macquarie Park, Australia

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Provide Administrative and Office Support to the ANZ team.

Main Activities

  • Receiving visitors at the front desk by greeting, welcoming and directing them appropriately.
  • Answering screening and forwarding incoming phone calls.
  • Receiving, sorting and distribution of daily mail. Arrange postage for outgoing mail. Organising Couriers
  • Maintain office security system including building access, issuing security passes to visitors, contractors and staff.
  • Educate new staff on building access & security procedures.
  • Assist with APAC Real Estate
  • Follow up and monitor all building maintenance issues.
  • Coordinate with cleaners and ensure all issues are rectified.
  • Manage office stationery and kitchen supplies
  • Assist in on-line travel bookings, as well as travel and hotel bookings of Company Events, Regional Meetings and International Visitors
  • Manage meeting room bookings and arrange in-house catering
  • Support of Dynatrace Interstate offices as needed, including office/real estate support
  • Coordinating and communicating effectively to all departments                       
  • Provide administrative support to the senior management team and provide support to ad hoc requests


  • Attention to detail
  • Strong computer skills – MS Office (including Excel, Word, Power Point and Outlook)
  • Strong Interpersonal andCommunication skills – writes, speaks and presents information effectively
  • Organisational and administrative skills – sets priorities, plans and coordinates work activities to accomplish specific goals.
  • Teamwork - supports and commits to team mission and objectives. 
  • Knowledge of, and commitment to (EEO), Inclusion, and Work Health & Safety (WH&S) policies and procedures.


  • Administration
  • Customer Service
  • Co-ordination

Key Relationships

  • Internal: All Staff
  • External: Visitors to the premises, Couriers, Trades people, Building Management
  • “Eligible to work in Australia”

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