Services / Sydney, Australia
Your role in the team
Enable and support customers in learning, adopting and mastering the Dynatrace solution
Perform remote enablement and coaching sessions
Explain new released product capabilities and convey value to customers
Help customers to integrate the Dynatrace solution into their IT ecosystem
Deliver a customer first, proactive experience
Act as a “named” technical expert for a certain set of customers
Serve as subject matter expert on Dynatrace solution and best practices, combining product expertise with knowledge around cloud technologies (like Kubernetes, Openshift, CloudFoundry, …)
Cooperate with our international Sales team, Technical Product Management and Technical Support
Attend training for new product features and technologies
Exchange knowledge with other colleagues and suggest product and process improvements
You will love this job if
Hands-on and customer-facing remote service delivery is what you are looking for.
You are fascinated by modern, state-of-the art technologies.
Continuous learning and product enablement is not scaring you.
You appreciate team spirit and enjoy an international environment.
You want to be part of a brand-new, SaaS-driven, agile customer experience organization.
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. The world’s leading brands, including, 79 of the Fortune 100, trust Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
Dynatrace provides software intelligence to simplify enterprise cloud complexity and accelerate digital transformation. With AI and complete automation, our all-in-one platform provides answers, not just data, about the performance of applications, the underlying infrastructure and the experience of all users. That’s why many of the world’s largest enterprises, including 72 of the Fortune 100, trust Dynatrace to modernize and automate enterprise cloud operations, release better software faster, and deliver unrivaled digital experiences.