Product Manager - Solution Experience (m/f/x)

  • Full time
  • Team: Product Management
  • Vienna
  • 4.6 / 5 on kununu

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You are fanatic about product led growth? You bring a value-first mindset and love to influence others? You relentlessly focus on ‘what moves the needle’ and methodically explore ways to increase customer adoption? 

As a Solution Experience Lead you put the customer experience at the center of every decision. You work with the product team to explore which features or improvements have a big, small or no impact to our business goals and act upon these lessons learned. You are the interface between business, product and user experience and pave the path to product led growth for one of our modules.  

Your Responsibilities

  • You measure and analyse adoption- and business indicators to determine how well the product is performing in the market, how it impacts the company operations, and ultimately, how it contributes to profit. 
  • You shape a methodical approach that enables Solution Leadership Teams to tie agile value increments to customer value, ARR and user adoption.
  • You initiate value validation with internal and external users, both qual & quant.
  • You are the evangelist for OKRs and support Solution teams with the implementation and execution.
  • You influence the team's business acumen through your customer value driven mindset.

Your Profile

  • you gained several years of related work experience in the IT industry as e.g. Product Management, Software Product Design, UX Design or equivalent combination of transferable experience and education.​
  • you have a good understanding of sales cycles, up- and cross-selling and are able to separate conscious between buyer and user profiles.​
  • you have validated conceptual and analytical skills and are fluent in analytics, usability tests, and other forms of qualitative and quantitative feedback.​
  • you understand the requirements of the market and your capabilities engender confidence that assignments are on track and on strategy.​
  • you have the ability to break through organizational boundaries and are persistent to navigate through a complex environment without losing focus.​

Why join Dynatrace

  • you are searching for a challenging position where you can learn and grow.
  • you want to work in an international and diverse environment catered toward learning, creativity and innovation.
  • you want to be part of a global leader with a flat hierarchy mindset, where you are enabled to voice your opinions, take ownership, and drive your own success.
Due to legal reasons we are obliged to disclose the minimum salary for this position, which is EUR 70,000 gross per year based on full-time employment. We offer a higher salary in line with qualifications and experience.

Please consider, when submitting your CV, that due to the current health crisis related to COVID-19, in our Labs in Austria, we are currently limited in extending offers to residents outside the EU. We are keeping the situation under review and would adjust our position, should the restrictive measures be removed.

Benefits of becoming one of us:

Employee discounts

We've teamed up with various suppliers and partners to offer you special discounts for their products and services. This way you can make quite some savings and benefit from exclusive offers.

Innovation Days

Great ideas, deliverables, presentations, collaboration and lots of fun: That is our quarterly Innovation Days, in which you get to spend 24 hours on a project of your liking together with your colleagues and bring these ideas to life.

Volunteer time off

Dynatracers receive a day of paid volunteer time off per year, encouraging you to support the community and joining efforts to give back.

Healthy snacks & Food allowance

For power during your work day, we hook you up with a great selection of cereals, fresh fruits as well as coffee and tea, free for you at any time, and chip in on your lunch with food vouchers.

Personal & Professional development

From conference & meet-up attendances to various internal training programs, e-learning courses, our Leadership Journey and the Dynatrace Learning Platform as well as support to get various certificates – we want you to stay on top of things and continue to develop.

Autonomy Principle

Anyone at Dynatrace can trigger change. We live by the autonomy principle, which says that any person can make any decision, but they must first consult all of those who are impacted by it. You don't only have a voice but the power to act upon it.

Flexible working hours

You can choose from various different working time models, selecting what fits your individual needs best.

International & diverse

We are a diverse, passionate and open-minded group of experts with a strong international mindset. Our diverse backgrounds, identities and perspectives is something we respect, appreciate and value highly.

Family support

From maternity and paternity leave as well as individual arrangements to a smooth return and flexible hours after your leave – we support you in both ventures, work and family.

Regular team events

We strongly believe in celebrating our successes together and enjoy each other's company. We like to party, take trips, do sports or cook together – also remote but even more so in person.
Check out all our employee benefits here.

Any questions?
Feel free to contact us!

You are thinking about moving for your new job and need help?
Check out our relocation support.