ServiceNow app

Meet Dynatrace team at ServiceNow Knowledge17

Planning to be in Orlando, Florida from May 6-11 for ServiceNow Knowledge 17? If so, be sure to visit the Dynatrace team at booth #602 for a demonstration of how Dynatrace detects service performance and availability problems in real time.    This year’s ServiceNow Knowledge conference focuses on limiting downtime, intelligent performance analytics, and taking control of cloud resources. This is why this year’s event provides the perfect context for … read more

Performance monitoring with certified ServiceNow integration

The Dynatrace-to-ServiceNow integration is the perfect way to seamlessly report IT-service related problems into your organization’s ITIL process. By integrating Dynatrace state-of-the-art full-stack performance monitoring with your ServiceNow configuration management database (CMDB), you get increased accuracy and avoid the time-consuming effort of manually mapping your entire system environment. Keeping your configuration management database (CMDB) up to date typically means manually updating your system structure on a regular basis. This is … read more

Please update your email problem-notification filter/routing settings

Due to the fact that we’re simplifying our product name to ‘Dynatrace’ (See ‘Dynatrace Ruxit’ becomes ‘Dynatrace’ for full details), please note that the subject line and sender details on the problem notification emails you receive from us will change from ‘Ruxit’ to ‘Dynatrace’. If you’re using an email filter to route or automatically process incoming Ruxit problem notification emails, please adapt your filter to reflect these changes. The change-over will … read more