SAP

Announcing Dynatrace availability in the SAP App Center and how to get started

At the SAP TechEd event in Las Vegas, we announced our availability in the SAP App Center. Customers can now leverage full insights into their application ecosystem running on the SAP Cloud Platform with zero manual configuration. I was joined on the beanbags with Pieter Van Heck to discuss the announcement. Getting started and deploying your first monitored app is simple as Alois Mayr explains in this… read more

Using a Performance Management Database to Identify Network Problems that Impact SAP

Two weeks ago I wrote about how the world’s largest exporter of dairy products uses SAP to support their huge delivery chain of dairy products.. We recounted how Fonterra used an Application Performance Monitoring (APM) tool to discover that additional training for employees was necessary to speed up certain critical SAP transactions: some employees weren’t optimizing attributes passed to the reports based on custom T-Codes. Unfortunately, additional SAP training… read more

SAP Performance Problems? When to Blame the Untrained End User

In my previous posts I wrote about how important it is to have end-to-end visibility into SAP in order to avoid serious problems in our delivery chain or to discover that application performance degradation was caused by malfunctioning hardware. One of our New Zealand customers, Fonterra, who is the world’s largest exporter of dairy products, uses SAP to support its delivery chain of dairy products made from 22 billion liters… read more

How Workstation Hardware Problems Can Affect SAP Performance Perception

Introducing SAP is a cost that makes everyone very cautious about the return of this investment. Performance problems with SAP delivery can quickly propagate to seriously affect business operations and lead to tedious war room scenarios. End user complaints will usually point towards the SAP team, the SAP team will blame the network, and IT operations team will fight back. But what if the root cause of the problem is something… read more

Can SAP Related Problems Impact Your Commute?

Just as Walt started the engine the car beeped. He realized he might be out of gas by the time he reached his office in the downtown of Ragpo, Glovania. Luckily he recalled there was a gas station at the main junction just before getting to the speedway. He pulled over and rushed to the dispenser only to find a notice saying: Sorry, we are out of gas. Waiting for the delivery Now he had to find another gas station but was not too sure whether he will get there. A few days before, the manager at that gas station had noticed it was time to order more gasoline; he opened up the application for making orders at GlovaniaGas. But the process kept hanging for quite a while and eventually he got disconnected. He called the help desk and learned that the company was currently experiencing some problems with their oil derivatives order processing running on SAP system. read more