loss rate

What if it is the Network? Dive Deep and Back in Time to Find the Root Cause

Modern Application Performance Management (APM) solutions can be tremendously helpful in delivering end-to-end visibility into the application delivery chain: across all tiers and network sections, all the way to the end user. In previous blog posts we showed how to narrow down to various root causes of the problems that the end-users might experience. Those issues ranged from infrastructure through application and network, and through the end-user client application or inefficient use of the software. When the problem comes from the … read more

Using a Performance Management Database to Identify Network Problems that Impact SAP

Two weeks ago I wrote about how the world’s largest exporter of dairy products uses SAP to support their huge delivery chain of dairy products.. We recounted how Fonterra used an Application Performance Monitoring (APM) tool to discover that additional training for employees was necessary to speed up certain critical SAP transactions: some employees weren’t optimizing attributes passed to the reports based on custom T-Codes. Unfortunately, additional SAP training cannot solve all … read more