Incident management

Use tags to efficiently route problem notifications

You can now filter Dynatrace problem notifications that are sent via email, Slack, HipChat, or other messaging services based on custom component tags. Applying custom tags to the monitored components in your environment enables you to route select problem notifications directly to responsible teams and 3rd party messaging systems. This dramatically reduces the number of extraneous notifications that your teams receive. Custom tags help you simplify the selection and grouping of … read more

OpsGenie problem notification integration

Ruxit now offers another useful integration option that enables you to directly connect to your OpsGenie incident management account. OpsGenie accepts problem notifications from Ruxit and sends them directly to you via iPhone, Android, Blackberry push notifications, email, SMS, or phone call. OpsGenie enables you to easily define duty schedules for specific parts of your monitored infrastructure. It also enables you to route Ruxit problem notifications directly to responsible teams … read more

VictorOps incident-notification and management integration

VictorOps is the real-time incident management platform that allows DevOps teams to manage their on-duty schedules and deliver problem notifications. VictorOps provides teams with a virtual environment where they can prepare for, react to, and recover from each incident regardless of location or device. Ruxit provides detailed problem and root-cause analysis for performance issues within your application and service infrastructure. By introducing VictorOps integration, Ruxit gives you the opportunity to notify co-workers about customer-facing performance … read more