Enterprise

OpenStack monitoring for enterprises

Dynatrace announces OpenStack support at Barcelona Summit OpenStack monitoring In today’s world, applications are the lifeblood of your business. When problems arise, reactive troubleshooting is no longer good enough. You can take control with 24/7 visibility into applications and cloud platform, even in the most demanding and dynamic environments. With OpenStack monitoring from Dynatrace, you get a single pane of glass that gives you deep insights into OpenStack and… read more

Have you been taking DNS monitoring for granted? Not today!

DNS Incident, Friday, October 21, 2016 Update: 5:30pm EST, November 9, 2016 Andi Grabner provides some great insight in how DNS issue harm applications.  This is a must read. Analyzing DNS Outage Impact on 3rd party Applications Update: 9:30am EST, October 26, 2016 The dust is still settling from Friday’s DDoS attack.  Cogeco Peer 1 provided an interesting infographic highlighting some of factors which businesses need to… read more

Where APM Agents Fear to Tread

How important is APM to your organization? Assuming you’re reading this in the 21st century (if not, come back to the future!), the answer is probably pretty important. Your applications are the business. The digital experiences of your customers depend on them, as does the productivity of your employees. And, according to a Gartner Survey on End-User Experience Monitoring, companies with between 1,000 and 10,000 employees have an average… read more

Choose an APM Tool for the Solution – not for the Problem!

Just last week a senior Hybris consultant shared the story of a customer engagement on which he was working. This customer had problems, serious problems! We are talking about response times far beyond the most liberal acceptable standard! They were unable to solve the issue in their eCommerce platform – specifically Hybris. Although the eCommerce project was delivered by a System Integrator/Implementation Partner, the vendor still gets involved when things go really wrong! After all, the vendor… read more

Top APM Acquisition Criteria and Behavior – and a Key Inhibitor

Lately I’ve been looking at some APM-related trends – specifically APM Acquisition Criteria and Behavior — to determine, to some degree, what motivates an organization to purchase. I’ve also been reading blogs, reading between the lines of vendor messaging, and of course relying on analyst research; it is this last bit of (relatively) unbiased insight that I’ll emphasize here, using it as a framework to highlight a few key features… read more

Application Performance Analytics: A Network Framework

So, why a discussion around Application Performance Analytics? Well, there’s a lot of buzz in this industry around the topic of performance analytics – an informal subset of IT operations analytics (ITOA) – as a solution to the growing mountains of monitoring data and the increasing complexity of application and network architectures. At the same time, there exist many purpose-built performance analysis solutions. Many are domain-centric – server monitoring and… read more

How to Automate Enterprise Application Monitoring with Chef

In a previous article, I demonstrated how to effectively and efficiently install the Dynatrace Application Monitoring solution using Ansible. In this post, I am going to explain how to achieve the same results using Chef with our official dynatrace cookbook available on GitHub and on the Chef Supermarket. In the following hands-on tutorial, we'll also apply what we see as good practice on working with and extending our deployment automation blueprints to suit your needs. read more

Use Visibility & Facts to Avoid Lengthy War Rooms & Miscommunication

A few days back I was called into a war room situation with the hosted services group of our partner hybris. They were facing issues with the eCommerce site of one of their customers, a large UK based luxury clothing retailer. The situation was quite critical. Even though loadtests were conducted and everything appeared to be optimal, the eCommerce site encountered issues during a recent customer promotion which required… read more

Production: Performance where it REALLY matters!

“Production is where performance matters most, as it directly impacts our end users and ultimately decides whether our software will be successful or not. Efforts to create test conditions and environments exactly like Production will always fall short; nothing compares to production!” These were the opening lines of my invitation encouraging performance practitioners to apply for the recent WOPR24 (Workshop On Performance and Reliability). Thirteen performance gurus answered the… read more

Network App Performance: Application Deceleration Controller & DC RUM

Not too long ago I had an opportunity to work with a customer who was experiencing performance problems with their web-based HR application. Users at the headquarters location – about 30 milliseconds away from the data center – would occasionally experience page load times of 10 or 15 seconds – instead of the normal 2 or 3 seconds. Dynatrace Data Center Real User Monitoring (DC RUM) reported both a pattern… read more