Digital Transformation

What’s derailing your digital transformation?

Today I shot my first Dynatrace video about digital performance. Yikes, not an easy task! But really, the point of this blog is to highlight “The Digital Performance and Transformation Audit”, a fresh piece of global research that shows some interesting insights around: The main barriers to digital transformation today The number of hours typically lost dealing with digital performance problems What teams would do if they recouped that lost time,… read more

Great Expectations: Digital Transformation and the Path to Unified Enterprise Monitoring

Digital transformation is happening everywhere. It starts with an expectation that whatever an organization does in the real world is supported by—and expands through—its digital presence. As the process continues, digital transformation should drive innovative ways to engage customers, get the most from resources and differentiate its way into completely new markets. All these great expectations come from both within and outside an organization, and can add up to a big… read more

How IT in the age of digital transformation is like the space race

Next month will mark the 47th anniversary of Apollo 13. The film that recounts the story is a favorite of mine, probably because it so masterfully captures the incredible suspense, fear, and hope felt by people everywhere, that I personally recall very well. I also know how an organization’s digital transformation can generate similar reactions! Apollo 13 was likely a casualty of the space program’s incredibly aggressive schedule. NASA, with… read more

Dynatrace Europe Tour: APM Perspectives from London, Paris & Linz

Last week I made my way through Europe, touring our offices in the UK, France, Germany and Austria. It was a spectacular week encompassing media interviews, fresh technical unveilings, team lunches, and meet ups with some very significant brands. For me, it was a week that truly showed how far we’ve come, and how far ahead of our competition we really are. First stop, the UK! London… read more

NRG: Successful digital transformation takes unified effort across broad spectrum of people, processes, technologies

In this session “Aligning innovation to the needs of the customer and the business”, we heard how NRG consistently puts the customer first, and what that means for their future, and their digital transformation going forward. At NRG they strongly believe that customer satisfaction, through a perfect #UX, is a key of success, it is a true business value. Christy Nolan, Senior Manager of Digital Operations at NRG Energy, explained… read more

Digital transformation isn’t just about technology!

Digital transformation depends on advanced technology, but that’s not all. Even the most innovative tech solutions need to be supported by the right human experience and process knowledge for digital business to grow. By establishing effective procedures behind the implementation and administration of these technologies, organizations can reduce the headaches caused by the ever-changing nature of IT. In this session, Louis Oliver, Technical Consultant at Mary Kay Inc., has shown… read more

Everyone owns digital transformation: Collaborate to accelerate success

Digital transformation is a moving target that keeps accelerating. It requires the ongoing management of expanding new projects and platforms that affect operations, testing, development and the business. Cloud and microservices initiatives add significant complexity to this landscape. A traditional APM approach isn’t enough to be successful. Success requires a DevOps approach that crosses traditional silos of business and technology. It demands collaboration. Scotiabank is bringing development and ops groups… read more

From 0 To DevOps in 80 Days: The Dynatrace Transformation Story!

Market disruption can spark innovation and radical change, and DevOps — as a set of best practices — has emerged from software industry disruptions. Why? Because, over the years, delivering software in many organizations has become harder, slower and more error prone. Outdated technology became a disadvantage for older, established companies competing against startups without years of accumulated technical debt. Rigid processes and an old fashioned mindset blinded these enterprises to new business models… read more

The Opposite of War Room Isn’t Peace Room

Last week, I was trying to come up with a term for the opposite of war room. Why? I made a note a few months ago while reading a Gartner paper extolling the virtues of wire data, specifically as applied to the modern data center’s availability and performance management disciplines. Among other insights, the authors recommend convening frequent war rooms “…to encourage cross-team exploration” of performance data. Since… read more

2016 Election – Digital Transformation at the State Level

Update: Tuesday, November 8th, 2016 7:00pm EST Polls are starting to close and every indication points to no election day disruption due to DDoS attacks on DNS providers. We did observe that some of the states saw increased traffic that potentially impacted end users. Nevada Elections tweeted about the issue. Update: Tuesday, November 8th, 2016 3:30pm EST Late afternoon shows no… read more