Black Friday

Black Friday and Cyber Monday/Cyber Week Digital Performance Coverage

TOC: Cyber Week Kickoff, November 22 – 2016 Holiday Season Analysis Tuesday Update: T-minus 3 days to Black Friday Wednesday Morning Update: What’s at Stake? Wednesday Afternoon Update: You Want a Piece of That Pie? Thursday Morning: Off to an Early Start! Thursday Afternoon Update: Looks Like Things are Starting to Cook Black Friday Morning Update: What are You Watching? Black Friday Mid-Morning Update: Black Friday has Become a Global Phenomenon … read more

Use Visibility & Facts to Avoid Lengthy War Rooms & Miscommunication

A few days back I was called into a war room situation with the hosted services group of our partner hybris. They were facing issues with the eCommerce site of one of their customers, a large UK based luxury clothing retailer. The situation was quite critical. Even though loadtests were conducted and everything appeared to be optimal, the eCommerce site encountered issues during a recent customer promotion which required the implementation of customer … read more

Black Friday/Cyber Monday Live Blog: Retailers’ Mobile & Web Performance

Update: December 9, 2015 at 9:00am EST The Mobile Holiday Weekend Now that the dust has settled let’s have a look at how mobile impacted the Holiday weekend. Dynatrace’s holiday shopping report told us that 50% of millennials will do more mobile shopping than they will by making in store purchases, and 60% of them will be doing more mobile shopping than they did last year. With that in mind, … read more

Black Friday / Cyber Monday 2014 Web and Mobile Performance Live Blog

Update November 25th, 2015 at 12:05AM Did you end up here after searching for our Black Friday/Cyber Monday live blog in Google?  Here is this years (2015) live blog: http://apmblog.dynatrace.com/2015/11/23/black-fridaycyber-monday-live-blog-retailers-mobile-web-performance/ Update December 1st, 2014 at 5:05PM CyberMonday Wrap Up Wrapping up Cyber Monday with a look at the Top Retailers who prepared the most for the onslaught of mobile traffic this Cyber Monday. Sears, Costco, Office Depot, REI, Saks and NewEgg … read more

Holiday 2012 – In the first week of the season, my site performance was…

It’s been a busy and successful 7 days for online retailers. Black Friday and Cyber Monday traffic and sales were well above 2011, and there was the extra benefit to those businesses that started deals on Thanksgiving Night. The traffic data collected by the Compuware Ecommerce and Retail Real use Monitoring index matched almost exactly the pattern seen by Akamai for all of their US ecommerce and retail customers on … read more

Black Friday 5:00 PM – Busy But Uneventful – A Day Without Performance Drama

By all accounts, Black Friday was as successful as online retailers hoped, with purchases up by 20% over 2011 according to data from IBM. Even with an increase in online sales and visits, Black Friday was remarkably quiet from a performance perspective, with only a few scattered and minor outages. Response times did spike for some retailers, but, as we have been noting all day, this was driven far more … read more

How Will Retailers' Sites Perform During “Make it or Break it” 2012 Holiday Season?

Online shopping during the 2012 holiday seasons is on target to be the busiest in history. Business is expected to be up 450% more than on an average day, while online retailers could see a 200% gain. Black Friday is expected to be the second-biggest online retail day this year, with sales growing 12% from 2011. The stakes remain very high for retailers — even a slight disruption or slowdown … read more