Perform2017

Perform 2017 ends with a standing ovation

Perform 2017 finished as it should: with all 75 presenting customers and partners back on stage to receive a standing ovation. That’s what this global event is all about –  customer networking, shared learnings, and proud moments that showcase how Dynatrace’s innovative stride makes customers’ lives easier and more successful. “This is a gathering of the Dynatrace family,” one attendee aptly summarized on social media. Fast forward one week and … read more

Dynatrace Customer Award Winners: Redefining Monitoring in 2017

Every year at the Perform customer event, we recognize individual users and customer organizations that have made great strides—and helped others make such strides—in digital transformation. Last week at Perform 2017, in the Chelsea Theater at the Cosmopolitan Hotel, nine Dynatrace Customer Award Winners were recognized for their outstanding work “Redefining Monitoring in 2017 “. The Dynatrace Community is the largest collection of Digital Performance Management experts on the planet.  That’s a big … read more

Zurich insurance: a transformational model for improving customer experience

As we move further from a physical world towards software based architectures, transformation of management approaches need to change! Customer experience has become the primary focus for best in class service delivery. Zurich Insurance have recognized this need and have taken steps to address key transformational shifts through integrating Dynatrace technology within a service management framework. The industrialized approach to providing business and customer experience insights has increased transparency and … read more

Building Monitoring into Your Container Application Environment

Dynatrace is the first and only OpenShift Primed monitoring solution powered by artificial intelligence.  OpenShift is based on docker and Kubernetes, and the next generation PaaS for developing, deploying and running containerized applications conveniently and at scale.  In this session Martin Etmajer, Technical Lead for Dynatrace and Chris Morgan, Technical Director for the OpenShift Partner Ecosystem from Red Hat, discussed the tight partnership the two companies have and how Dynatrace … read more

NRG: Successful digital transformation takes unified effort across broad spectrum of people, processes, technologies

In this session “Aligning innovation to the needs of the customer and the business”, we heard how NRG consistently puts the customer first, and what that means for their future, and their digital transformation going forward. At NRG they strongly believe that customer satisfaction, through a perfect #UX, is a key of success, it is a true business value. Christy Nolan, Senior Manager of Digital Operations at NRG Energy, explained … read more

How a Digital Experience Center (DEC) aligns development, operations and the business for the best customer experience?

Backed by the right technology and expertise, Digital Experience Centers (DECs) offer visual platforms for dynamic collaboration between dev, prod, and ops teams together with business stakeholders. They support an agile DevOps culture across an entire organization. This in turn positions user experience squarely as the top priority. They teach us how Dynatrace can bring customer insights, visibility into new stack technologies, and detailed management of the deployment pipeline to … read more

Everywhere, people are less patient. How Performance Engineering helps Watson Health manage?

Did you know that the volume of healthcare data just reached 150 exabytes, and will soon be at zettabyte and yottabyte scale?  Moreover, 80% of healthcare data is invisible to current systems because it is unstructured! In this session “Evolving performance engineering: How business drives performance management” we’ve looked at how business drivers are shaping the need for the next-level APM at IBM Watson Health. With Dynatrace, IBM Watson Health … read more

Running Microservices with Cloud Foundry and AWS

In this presentation, Johannes Engelke (twitter: @quablab), SAP Hybris, Product Owner for Backend Services, gave us an overview of what his team is doing to run and build their Hybris as a service (YaaS) microservices platform on AWS.  Their application uses many different technologies, and due to our broadest support of cloud-native technologies, Dynatrace supports their monitoring needs.  Dynatrace has a tight relationship with SAP Hybris and the only APM … read more

Digital transformation isn’t just about technology!

Digital transformation depends on advanced technology, but that’s not all. Even the most innovative tech solutions need to be supported by the right human experience and process knowledge for digital business to grow. By establishing effective procedures behind the implementation and administration of these technologies, organizations can reduce the headaches caused by the ever-changing nature of IT. In this session, Louis Oliver, Technical Consultant at Mary Kay Inc., has shown … read more

Everyone owns digital transformation: Collaborate to accelerate success

Digital transformation is a moving target that keeps accelerating. It requires the ongoing management of expanding new projects and platforms that affect operations, testing, development and the business. Cloud and microservices initiatives add significant complexity to this landscape. A traditional APM approach isn’t enough to be successful. Success requires a DevOps approach that crosses traditional silos of business and technology. It demands collaboration. Scotiabank is bringing development and ops groups … read more

Perform 2017 – stay updated!