Digital transformation

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Customer Corner – Nordstrom, Citrix, Red Hat and more

One of the more rewarding parts of my job is working with our team on customer stories. I always feel like a great case study has so much external and internal value, that they should be shared as widely as possible. So, after just a few moments on our site and YouTube channel, I’ve collated a few stand outs to share in the first Dynatrace “Customer Corner” blog post. Nordstrom: From … read more

Just Do It: A snapshot of APM & Unified Enterprise Monitoring

As Bob learned in the first posting in this three-part series previous blog, technology alone can’t deliver a healthy lifestyle. Likewise, having a successful APM program isn’t just about seeing what’s happening on a computer screen; it’s about doing something about it. You have to align your strategy, culture, people and processes with your digital business goals to reach the summit — and that’s not easy. So, what does that kind of … read more

What’s new in Dynatrace University 1 of 3: Our own digital transformation story

Recently, we’ve made some significant improvements to Dynatrace University (DTU), based on customer feedback along with information gathered electronically from actual customer experiences, and based on our own digital transformation. We had three goals in mind: innovate, optimize customer experience, and modernize our operations. Of course, since these are the same pillars that Dynatrace itself is built on, it made sense that this is also how we should align DTU. … read more

Don’t just move your servers to the cloud

The cloud has now been around for a while and has transitioned from being a place where the cool kids play to an integral part of any companies IT and application strategy. The first and most obvious step is to handle compute power not within the own datacenter but rather the cloud. Spinning up a server in the cloud is just quicker and especially for very large corporations adding compute … read more

Great Expectations: Digital Transformation and the Path to Unified Enterprise Monitoring

Digital transformation is happening everywhere. It starts with an expectation that whatever an organization does in the real world is supported by—and expands through—its digital presence. As the process continues, digital transformation should drive innovative ways to engage customers, get the most from resources and differentiate its way into completely new markets. All these great expectations come from both within and outside an organization, and can add up to a big … read more

The myth of “mission-critical”: Irrational thinking in modern IT management

I was reading an article today that discusses managing “mission-critical” applications. I really dislike that term. It’s trite, it’s dated – even nonsensical. It suggests that applications fall into two groups – mission-critical, and…optional? marginal? unnecessary? one step away from being voted off the island? Here’s the fallacy with that view – people that run IT organizations are smart, and they invest in stuff that matters to the business. They … read more

Dynatrace Customer Award Winners: Redefining Monitoring in 2017

Every year at the Perform customer event, we recognize individual users and customer organizations that have made great strides—and helped others make such strides—in digital transformation. Last week at Perform 2017, in the Chelsea Theater at the Cosmopolitan Hotel, nine Dynatrace Customer Award Winners were recognized for their outstanding work “Redefining Monitoring in 2017 “. The Dynatrace Community is the largest collection of Digital Performance Management experts on the planet.  That’s a big … read more

NRG: Successful digital transformation takes unified effort across broad spectrum of people, processes, technologies

In this session “Aligning innovation to the needs of the customer and the business”, we heard how NRG consistently puts the customer first, and what that means for their future, and their digital transformation going forward. At NRG they strongly believe that customer satisfaction, through a perfect #UX, is a key of success, it is a true business value. Christy Nolan, Senior Manager of Digital Operations at NRG Energy, explained … read more

Digital transformation isn’t just about technology!

Digital transformation depends on advanced technology, but that’s not all. Even the most innovative tech solutions need to be supported by the right human experience and process knowledge for digital business to grow. By establishing effective procedures behind the implementation and administration of these technologies, organizations can reduce the headaches caused by the ever-changing nature of IT. In this session, Louis Oliver, Technical Consultant at Mary Kay Inc., has shown … read more

Everyone owns digital transformation: Collaborate to accelerate success

Digital transformation is a moving target that keeps accelerating. It requires the ongoing management of expanding new projects and platforms that affect operations, testing, development and the business. Cloud and microservices initiatives add significant complexity to this landscape. A traditional APM approach isn’t enough to be successful. Success requires a DevOps approach that crosses traditional silos of business and technology. It demands collaboration. Scotiabank is bringing development and ops groups … read more