Digital experience

Monitor, analyze, and optimize customer experience with an enhanced 360-degree view of every single user journey

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Pokemon Go Performance Issues – Gotta Catch Them All

Pokemon Go has stormed onto the scene this past week and the buzz is everywhere about it! However, being so successful in such a brief period of time can have a downside. Reports of players being unable to access services started appearing in relatively short order. Amazon’s CTO jumped into the fray offering their cloud services to help scale NiantecLab’s (creators of Pokemon Go) server-side infrastructure. While the… read more

Integrated user-behavior & performance analysis views

Dynatrace is proud to present completely redesigned application overview pages. The new application pages are more compact and present a lot more information—making it unnecessary to switch between views to find the information you need. Beyond interface and navigation updates, we’ve also added some awesome new features.    The new application overview pages integrate the Performance analysis and User behavior analysis infographics and content sections into an integrated design. You can still… read more

User Experience Monitoring on Hybrid Applications

What are hybrid applications? Google says: “Hybrid applications are web applications (or web pages) in the native browser, such as UIWebView in iOS and WebView in Android (not Safari or Chrome). Hybrid apps are developed using HTML, CSS and Javascript, and then wrapped in a native application using platforms like Cordova.” I don’t think I could say it any better myself! The goal of this blog is to show a step-by-step… read more

A Year Benchmarking Retail Website Performance with 7 Best Practice Resources

I’ve been tracking the global retail websites for the past year, and recently I presented the findings in a webinar on what data trends emerged. Put simply websites are slower, heavier, and more complex than ever before. But does speed still matter? You can find the recording right here. Key outtakes from a year benchmarking ecommerce/retail website performance Our attention span is now 8 seconds. Almost the same as… read more

Why apps should be built like planes

I’ve been flying quite a bit lately and I started thinking about why apps should be built more like planes. This is not meant to be a deep and insightful blog but rather amusing so I hope you enjoy my perspective! Planes are built not to crash. Wish I could say the same for apps. I’m continually surprised by how often applications that I use… read more

When mobile friendliness defeats mobile performance!

Recently, someone asked me the following question: “Can you explain to us why the same page, optimized to be mobile friendly, takes 4.5 seconds to open on the desktop Chrome browser, but takes almost 15 seconds on the mobile Chrome browser”. So I checked to see if they had followed the three basic rules everyone should follow when creating something mobile-specific whether it is a native mobile app or like in this… read more

Winter Holiday in July: How Amazon Preps its Retail Site Performance for Prime Day

Update: Wednesday, July 13th 2016 10:35PM ET So another Prime Day has wrapped up.  I’ll be getting my $10 five pound bag of gummy bears soon.  By all reports Prime Day has been a success for Amazon; TechCrunch reports that Amazon says it was their “biggest day ever” and sales were up over 60%.  From a online delivery standpoint Dynatrace’s data has showed that Amazon rocked it.  Based on… read more

Measure More Frequent Successful Software Releases

Cultural change, automation and continuous delivery allow companies like Amazon, Etsy, Facebook, Target, CapitalOne, Verizon, Netflix and others to deliver more frequent successful new software releases “at the speed of business” (every 11.6 seconds for Amazon). And do it with a 99.9% deployment success rate! If you’ve missed these stories, read Velocity 2015 Highlights, Continuous Delivery 101, Software Quality Metrics for Continuous Delivery or watch Rebuilding an… read more

Australian Election: Website and Social Media Showdown

Brexit, Trump, Euro Cup, you’d be forgiven for not knowing the Australian election is tomorrow. Instead of just monitoring the website performance of the political parties, I wanted to extend my analysis to social media, in order to see which political party was utilizing their digital reach most effectively. Can we predict a winner? Digital media spends increase significantly In this election, digital accounts for 27.4% of the category’s… read more

Where APM Agents Fear to Tread

How important is APM to your organization? Assuming you’re reading this in the 21st century (if not, come back to the future!), the answer is probably pretty important. Your applications are the business. The digital experiences of your customers depend on them, as does the productivity of your employees. And, according to a Gartner Survey on End-User Experience Monitoring, companies with between 1,000 and 10,000 employees have an average… read more