Application performance management

Application monitoring redefined – full stack application performance management for the customer-centric era

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Everywhere, people are less patient. How Performance Engineering helps Watson Health manage?

Did you know that the volume of healthcare data just reached 150 exabytes, and will soon be at zettabyte and yottabyte scale?  Moreover, 80% of healthcare data is invisible to current systems because it is unstructured! In this session “Evolving performance engineering: How business drives performance management” we’ve looked at how business drivers are shaping the need for the next-level APM at IBM Watson Health. With Dynatrace, IBM Watson Health … read more

Avoiding the Classroom Chaos with AWS

A day ahead of the official kickoff to Perform 2017, we were joined by 375+ of some of the best minds in IT for a series of (sold-out) Hands on Training sessions. This group was exposed to leading, in-demand technologies in the APM market and experienced our latest product updates and innovations. We seamlessly pulled off 26 sessions by renting compute power for a limited period of time via Amazon … read more

Business Innovation through APM Metrics-Driven DevOps

Innovating faster to meet end-user demand is one of the challenges addressed by DevOps. DevOps bridges the knowledge gap about the impact between business and application teams. Application teams have to better understand the impact they have on business with code or deployment changes. On the other hand, business wants to better understand the impact on current development commitments when they come up with new requirements and a tight schedule. The … read more

Can wire data be APM?

I recently read something – a blog, a tweet, a LinkedIn article perhaps – describing the use of wire data to analyze application performance. I remember that the author’s use of the term “APM” in this context caused one reader to comment, complaining that “you can’t call wire data APM.” This was around the same time I referred casually to Dynatrace’s wire data offering (Data Center Real User Monitoring, or … read more

Wall Street’s Use of Artificial Intelligence Leads the Way for Digital Performance Management Revolution

The evolution of APM (Application Performance Management) APM (Application Performance Management) is on the precipice of dramatic change. The complexity of cloud native and new stack applications is making many of the traditional ways of monitoring applications irrelevant. With applications which can elastically scale using containers to meet unprecedented amounts of demand, the APM industry needs to reconsider the focus on simple problem identification to provide value for businesses. Understanding … read more

APM on latest technologies is a “given” but what about visibility into legacy applications?

Getting full-end-to-end visibility for critical systems is a “must have” nowadays. Most APM solutions integrate fairly well out of the box with common products such as web servers and application servers, but what about other systems? Unfortunately, not all companies use the latest of the latest cloud based open source technologies or even the big application servers such as IBM, Oracle and Microsoft. Some still use in house custom written … read more

Customer complaint resolution in today’s digital multi-channel world!

I have seen many companies struggle to find out what issues may be driving customer complaints when they come in to a support or service center, and today’s digital multi-channel strategies do not make it easier. With customer complaints, the following question always surfaces: Is the complaint because of a technical issues or is it something else? To get visibility into technical issues many companies have tried web session recording … read more

Monitoring ASP.NET Core applications

One of the hot topics currently in the .NET community is CoreCLR and ASP.NET Core. As most probably you already know: Microsoft decided to create a cross platform, high performance version of ASP.NET, which they even open-sourced. What is ASP.NET Core? There are many great posts about the basics of ASP.NET Core, so in this post we do not talk about the programming model and the differences between ASP.NET Core … read more

Defending the Network: Flow vs. Wire Data

In recent months, at multiple customers, I’ve had the opportunity to observe shockingly similar problems that follow an unfortunately common scenario: There is a perceived site issue A war room or incident is started The network is quickly thrown under the bus Why? Because the complaints are only coming from one site; therefore, it MUST be a network issue This predicament results in the network team reeling backward as they scramble … read more

Why WAN optimization requires performance management

WAN optimization can only be as efficient as you let it be. Recently I’ve seen a good example that illustrates how, without diligent application performance management, multi-million WAN optimization investments can quickly turn into a lukewarm “implementation completed” outcome, to say the least. The challenge at one of our customers started in a typical way: a large company, with operations around the globe, facilitated by a large SAP ERP and … read more

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