Application performance management

Application monitoring redefined – full stack application performance management for the customer-centric era

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Automating Shared Infrastructure Impact Analysis: Why Monitoring Backend Jobs is as important as monitoring applications

This posting illustrates how to effectively automate shared infrastructure analysis to support both your back-end jobs and your applications. Last week Gerald, one of our Dynatrace AppMon super users, sent me a PurePath as part of my Share Your PurePath program. He wanted to get my opinion on high I/O time they sporadically see in some of their key transactions on their Adobe based documentation management system. The hotspot he tried … read more

How IT in the age of digital transformation is like the space race

Next month will mark the 47th anniversary of Apollo 13. The film that recounts the story is a favorite of mine, probably because it so masterfully captures the incredible suspense, fear, and hope felt by people everywhere, that I personally recall very well. I also know how an organization’s digital transformation can generate similar reactions! Apollo 13 was likely a casualty of the space program’s incredibly aggressive schedule. NASA, with U.S. … read more

Dynatrace Innovation: In 2016 we drew a line in the sand.

As I reflect on 2016 and move well into 2017, I couldn’t be more excited about our position and the year ahead. I believe that, with our focus on innovation, we’ve turned application performance management on its head, completely re-defining how the world’s best businesses will approach it from now on. AI-powered, fully-automated, full-stack – that’s the future of APM. There’s no turning back now. Moving beyond our technical achievements … read more

Everywhere, people are less patient. How Performance Engineering helps Watson Health manage?

Did you know that the volume of healthcare data just reached 150 exabytes, and will soon be at zettabyte and yottabyte scale?  Moreover, 80% of healthcare data is invisible to current systems because it is unstructured! In this session “Evolving performance engineering: How business drives performance management” we’ve looked at how business drivers are shaping the need for the next-level APM at IBM Watson Health. With Dynatrace, IBM Watson Health … read more

Avoiding the Classroom Chaos with AWS

A day ahead of the official kickoff to Perform 2017, we were joined by 375+ of some of the best minds in IT for a series of (sold-out) Hands on Training sessions. This group was exposed to leading, in-demand technologies in the APM market and experienced our latest product updates and innovations. We seamlessly pulled off 26 sessions by renting compute power for a limited period of time via Amazon … read more

Business Innovation through APM Metrics-Driven DevOps

Innovating faster to meet end-user demand is one of the challenges addressed by DevOps. DevOps bridges the knowledge gap about the impact between business and application teams. Application teams have to better understand the impact they have on business with code or deployment changes. On the other hand, business wants to better understand the impact on current development commitments when they come up with new requirements and a tight schedule. The … read more

Can wire data be APM?

I recently read something – a blog, a tweet, a LinkedIn article perhaps – describing the use of wire data to analyze application performance. I remember that the author’s use of the term “APM” in this context caused one reader to comment, complaining that “you can’t call wire data APM.” This was around the same time I referred casually to Dynatrace’s wire data offering (Data Center Real User Monitoring, or … read more

Wall Street’s Use of Artificial Intelligence Leads the Way for Digital Performance Management Revolution

The evolution of APM (Application Performance Management) APM (Application Performance Management) is on the precipice of dramatic change. The complexity of cloud native and new stack applications is making many of the traditional ways of monitoring applications irrelevant. With applications which can elastically scale using containers to meet unprecedented amounts of demand, the APM industry needs to reconsider the focus on simple problem identification to provide value for businesses. Understanding … read more

APM on latest technologies is a “given” but what about visibility into legacy applications?

Getting full-end-to-end visibility for critical systems is a “must have” nowadays. Most APM solutions integrate fairly well out of the box with common products such as web servers and application servers, but what about other systems? Unfortunately, not all companies use the latest of the latest cloud based open source technologies or even the big application servers such as IBM, Oracle and Microsoft. Some still use in house custom written … read more

Customer complaint resolution in today’s digital multi-channel world!

I have seen many companies struggle to find out what issues may be driving customer complaints when they come in to a support or service center, and today’s digital multi-channel strategies do not make it easier. With customer complaints, the following question always surfaces: Is the complaint because of a technical issues or is it something else? To get visibility into technical issues many companies have tried web session recording … read more

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