Jeff Eckerle

Jeff is an IT Manager for Application Performance and Customer Experience Management at Great American Insurance Group. He has worked in the Technology Industry for over 22 years. While he started out as an Application Developer, his resume includes stints as an Application Manager, Project Manager, and Relationship Manager. His passion is working with Customers to improve end-user experience.

Jeff Eckerle's articles

Reflecting on the Perform Global User Conference

Another wonderful Perform Conference! Great American purchased the Dynatrace Software in December of 2012, and we made our first appearance at the Perform Conference 9 months later (2013).  We had no idea what to expect last October, but walked away impressed at the work that had been put into the Conference and with the value and insight that we had gained from making the trip. … read more