David Jones

David Jones is the Director of Sales Engineering and AIOPs Evangelism for Dynatrace. He has been with Dynatrace for 10 years, and has 20 years’ experience working with web and mobile technologies from the first commercial HTML editor to the latest web delivery platforms and architectures. He has worked with scores of Fortune 500 organizations providing them the most recent industry best practices for web and mobile application delivery. Prior to Dynatrace he has worked at Gomez (Waltham), S1 Corp (Atlanta), Broadvision (Bay Area), Interleaf/Texcel (Waltham), i4i (Toronto) and SoftQuad (Toronto).

David Jones's articles

Update: Countdown to Premiere of Star Wars, The Force Awakens: Digital Performance Is Essential for Related Sites

Star Wars, The Force Awakens Premieres – A Look at the Digital Performance of Ticket Purchasing and Merchandising Sites Under the Force of Online Visits Update: December 22nd, 2015 Star Wars Digital Performance – “Epilogue” Update “When I left you, I was but the learner; now I am the master” So as we wrap up the Star Wars weekend, all reports (spoiler free here) say that Star Wars, The Force… read more

Black Friday/Cyber Monday Live Blog: Retailers’ Mobile & Web Performance

Update: December 9, 2015 at 9:00am EST The Mobile Holiday Weekend Now that the dust has settled let’s have a look at how mobile impacted the Holiday weekend. Dynatrace’s holiday shopping report told us that 50% of millennials will do more mobile shopping than they will by making in store purchases, and 60% of them will be doing more mobile shopping than they did last year. With that in… read more

On Our Way to the Fall Classic with Digital Performance Management

Several weeks ago we had a look at Fantasy Football site performance as football season kicked off.  Autumn is also the time to watch the Major League Baseball pennant races. Baseball is particularly exciting for me this year as the Blue Jays are leading the AL East just a few games up on NY. It reminds me of when the Blue Jays won the World Series in 1993 when, according to an… read more

Fall Fantasy Football Digital Performance 2015

Fall is knocking on the door and everyone in the U.S. knows what that means…  Football Season!  We have been talking a lot about the transformative nature of digital experience, and that applies to Fantasy Football.  Fantasy Football leagues have boomed since people figured out that they could run fantasy leagues online.  What was once a niche activity of die hard sports fanatics run out of back rooms and bars… read more

Back to School

It’s that time of year again, back to school. Parents have to outfit their kids with gadgets, supplies and clothes. Dynatrace has looked at a selection of retailers to see how their sites have been performing through August as consumers’ forage for back-to-school deals. Dynatrace tests these retailers from end user locations using real browser to load specific pages or execute retail transactions. These tests not only give us an… read more

Start of Summer Travel Industry Round Up

So it’s official, Summer 2015 is here as of June 21st.  As always, Summer kicks off an increase of traffic to travel related web sites.  In the past this would typically mean finding a travel agent, seeing what is available, finding something in your budget…  but in today’s world, increasingly summer travel starts with a digital experience as travelers research and book their travel online. Our Benchmarking team here at… read more

eCommerce Performance Insights from Father’s Day 2015

For Fathers Day 2015 we thought we’d mix things up and do some different retail comparisons.  Digital Migrants (traditional companies migrating to provide products and services through digital channels) and Digital Natives (newer companies built around digital technologies) all operate on the same level delivery playing field.  Some have adapted strategies to compete with each by providing end users (consumers) the fastest possible experience.  They’ve done this because studies have… read more

Mobilegeddon is here.

Google’s new algorithms for mobile search have arrived. If you’re calling it #Mobilegeddon then it caught you by surprise.  And in fact, it’s catching a lot of businesses off guard if they don’t have a solid digital performance strategy in place. A bit of background Google is in the process of changing how they rank mobile web pages (pages that load… read more

Digital Performance Insights from Mother’s Day 2015

The digital business landscape is highly competitive.  The transformation from traditional approaches to doing business to a real dominance of digital channels is well underway. At Dynatrace, we see interesting trends shaping how Digital Business Owners approach the playing field when they have no choice, but to aggressively go to market online.  For Mother’s Day 2015, the Dynatrace team examined a number of specialty sites, which received high traffic… read more

Mobilegeddon is here.

Google’s new algorithms for mobile search have arrived. If you’re calling it #Mobilegeddon then it caught you by surprise.  And in fact, it’s catching a lot of businesses off guard if they don’t have a solid digital performance strategy in place. A bit of background Google is in the process of changing how they rank mobile web pages (pages that load… read more