David Jones

David Jones is the Director of Sales Engineering and APM Evangelism for Dynatrace. He has been with Dynatrace for 10 years, and has 20 years’ experience working with web and mobile technologies from the first commercial HTML editor to the latest web delivery platforms and architectures. He has worked with scores of Fortune 500 organizations providing them the most recent industry best practices for web and mobile application delivery. Prior to Dynatrace he has worked at Gomez (Waltham), S1 Corp (Atlanta), Broadvision (Bay Area), Interleaf/Texcel (Waltham), i4i (Toronto) and SoftQuad (Toronto).

David Jones's articles

Dynatrace Performance Bowl 2017 Digital Experience, Live Blog Coverage

It’s that time of year again! The final game of the NFL season!  According to reports from Adweek 30-second spots are running $5 million USD. That is a substantial investment for a brief ad, and while everyone will gauge the success of the ads on their creativity, there will be an unspoken, hidden component as to whether these ads were truly success for the businesses advertising during the Big Game. TOC: Don’t let digital complexity fumble … read more

Wall Street’s Use of Artificial Intelligence Leads the Way for Digital Performance Management Revolution

The evolution of APM (Application Performance Management) APM (Application Performance Management) is on the precipice of dramatic change. The complexity of cloud native and new stack applications is making many of the traditional ways of monitoring applications irrelevant. With applications which can elastically scale using containers to meet unprecedented amounts of demand, the APM industry needs to reconsider the focus on simple problem identification to provide value for businesses. Understanding … read more

Black Friday and Cyber Monday/Cyber Week Digital Performance Coverage

TOC: Cyber Week Kickoff, November 22 – 2016 Holiday Season Analysis Tuesday Update: T-minus 3 days to Black Friday Wednesday Morning Update: What’s at Stake? Wednesday Afternoon Update: You Want a Piece of That Pie? Thursday Morning: Off to an Early Start! Thursday Afternoon Update: Looks Like Things are Starting to Cook Black Friday Morning Update: What are You Watching? Black Friday Mid-Morning Update: Black Friday has Become a Global Phenomenon … read more

2016 Election – Digital Transformation at the State Level

Update: Tuesday, November 8th, 2016 7:00pm EST Polls are starting to close and every indication points to no election day disruption due to DDoS attacks on DNS providers. We did observe that some of the states saw increased traffic that potentially impacted end users. Nevada Elections tweeted about the issue. Update: Tuesday, November 8th, 2016 3:30pm EST Late afternoon shows no widespread issues impacting battleground state electoral sites.  Some slow … read more

Have you been taking DNS monitoring for granted? Not today!

DNS Incident, Friday, October 21, 2016 Update: 5:30pm EST, November 9, 2016 Andi Grabner provides some great insight in how DNS issue harm applications.  This is a must read. Analyzing DNS Outage Impact on 3rd party Applications Update: 9:30am EST, October 26, 2016 The dust is still settling from Friday’s DDoS attack.  Cogeco Peer 1 provided an interesting infographic highlighting some of factors which businesses need to consider when trying to understand … read more

2016 Presidential Debate #1 Stream Report: The Digital Disruption of Politics

Last night was reportedly the most watched presidential debate ever. Some are estimating over 100- million viewers watched Hillary Clinton and Donald Trump go at it. I set up some Dynatrace Synthetics tests to compare the sites that would be live streaming the debate. I monitored from nine locations across the US, every five minutes, using both a Chrome and IE browser. I divided the tests into two categories Traditional Media and New Media. The traditional media … read more

Perceived render time – You take the blue pill; you believe whatever you want!

Perception drives end-user experience.  Ryan Bateman and I came across a very interesting article by Bryan Gardiner in Wired Magazine describing some of the science around waiting for a page to load.  At Dynatrace we are REALLY passionate about this and got to chatting about it.  We constantly talk to customers about best practices when it comes to measuring customer experience and what users perceive and Google engineer Ilya Grigorik’s … read more

Pokemon Go Performance Issues – Gotta Catch Them All

Pokemon Go has stormed onto the scene this past week and the buzz is everywhere about it! However, being so successful in such a brief period of time can have a downside. Reports of players being unable to access services started appearing in relatively short order. Amazon’s CTO jumped into the fray offering their cloud services to help scale NiantecLab’s (creators of Pokemon Go) server-side infrastructure. While the Pokemon Go … read more

Winter Holiday in July: How Amazon Preps its Retail Site Performance for Prime Day

Update: Wednesday, July 13th 2016 10:35PM ET So another Prime Day has wrapped up.  I’ll be getting my $10 five pound bag of gummy bears soon.  By all reports Prime Day has been a success for Amazon; TechCrunch reports that Amazon says it was their “biggest day ever” and sales were up over 60%.  From a online delivery standpoint Dynatrace’s data has showed that Amazon rocked it.  Based on our … read more

Brexit Crunch on Financial Services Sites

With the Brexit decision over, financial markets are reacting to Britain’s decision to leave the European Union.  Below is a view showing the performance of various financial services websites, aggregated by industry and country. The most immediate impact has been with UK based brokerage sites.  The team at Dynatrace proactively monitors hundreds of financial services sites as part of our Benchmarking practice.  The chart below shows how this benchmark is … read more