Meet our authors.

Andreas Grabner has been helping companies improve their application performance for 15+ years. He is a regular contributor within Web Performance and DevOps communities and a prolific speaker at user groups and conferences around the world. Reach him at @grabnerandi

Those who know me know that I'm passionate about 3 things: rock climbing, physics, and performance. I've worked in performance monitoring and optimizations in enterprise environments for the better part of the last 10 years. Now as a Product Manager I am doing my best to build those experiences into Dynatrace.

Alois is Chief Technology Strategist of Dynatrace. He is fanatic about monitoring, DevOps and application performance. He spent most of his professional career in building monitoring tools and speeding up applications. He is a regular conference speaker, blogger, book author and Sushi maniac.

Guido is a Senior Product Manager at Dynatrace with a technical background in developing enterprise software and monitoring solutions. Guido looks after a wide range of Dynatrace technologies, from OneAgent to the UI. He's always looking for ways of improving product usability and simplifying the complexities of APM.

Alex is a Senior Technical Product Manager at Dynatrace. He has deep experience gleaned from the earliest days of web development, performance, and analytics for online businesses. He is the expert for real user monitoring at Dynatrace.

Wolfgang is a Technical Product Manager at Dynatrace. He has a long record of research in software analytics and mobile computing. At Dynatrace, he's responsible for baseline calculation and event correlation in performance analytics. He also drives the topic of mobile app monitoring.

Martin is a member of the Dynatrace Innovation Lab and works as Tech Lead for Azure and Microservices technologies. Before joining Dynatrace, he worked as a Lead Software Developer and Architect on Java web applications for about a decade. Besides that, he is dedicated to software architecture, retro gaming and running.

Klaus is a Senior Technology Strategist in the Center of Excellence at Dynatrace. Klaus influences the strategic direction and development of application performance management solutions. He has deep experience gleaned from years of developing and running large scale web and mobile applications for online businesses.

David Jones is the Director of Sales Engineering and APM Evangelism for Dynatrace. He has been with Dynatrace for 10 years, and has 20 years’ experience working with web and mobile technologies from the first commercial HTML editor to the latest web delivery platforms and architectures. He has worked with scores of Fortune 500 organizations providing them the most recent industry best practices for web and mobile application delivery. Prior to Dynatrace he has worked at Gomez (Waltham), S1 Corp (Atlanta), Broadvision (Bay Area), Interleaf/Texcel (Waltham), i4i (Toronto) and SoftQuad (Toronto).

Gary is a Subject Matter Expert in Network Performance Analytics at Dynatrace, responsible for DC RUM’s technical marketing programs. He is a co-inventor of multiple performance analysis features, and continues to champion the value of network performance analytics. He is the author of Network Application Performance Analysis (WalrusInk, 2014).

Dave is VP Marketing at Dynatrace based in London, England. Dave has extensive digital marketing experience working both client side as well as with leading global agencies. Dave has a passion for technical analysis, coding, search, social media strategies, website development, and design. With this he is able to translate complicated theories into a simplified perspective. A self-confessed geek, published musician, coffee addict and sporting tragic, his perspective is rarely boring. You can reach him at @daveando

Karolina is a Product Manager at Dynatrace. She is our expert in infrastructure monitoring, with special emphasis on cloud & virtualization topics. She is a big fan of outdoor activities and loves inline skating!

Sebastian is a Product Manager with Dynatrace. Since 2009 Sebastian is actively involved in the Data Center Real User Monitoring (DC RUM) project developed by Dynatrace. Contact him at @skruk

Alex is a product manager at ruxit. He is the expert in monitoring web applications with a special focus on real user monitoring and synthetic monitoring.

Alois is Tech Lead for Cloud and Container technologies in the Dynatrace Innovation Lab. He is passionate about performance and quality. Before joining Dynatrace, he was researcher for software quality measurements. If he is not working he loves doing outdoor activities.

Ryan (@ryanbateman) is a Marketing Director at Dynatrace. He has been working in the IT and Telecommunications industries for over 12 years with experience in all forms of data communications. In his 8+ years at Dynatrace, he has spent considerable time experimenting with digital technologies and social media. Ryan also enjoys cynicism, soccer, basketball and video games.

Leveraging his outstanding technical skills as a lead software engineer, Martin has been a key contributor to a number of large-scale systems across a range of industries. Martin is as passionate about great software as he is about applying Lean Startup principles to the development of products that customers love. Martin is a life-long learner who frequently speaks at international conferences and meet-ups. When not spending time with family, Martin enjoys swimming and Yoga. He holds a master's degree in Computer Engineering from the Vienna University of Technology, Austria, with a focus on dependable distributed real-time systems. Follow him @metmajer.

Jakub is a Product Manager with a technical background and diverse corporate and startup experience. He is focused on building products that customers love to use!

Mary is the Marketing & Community Specialist at Ruxit. She is enthusiastic about fostering new relationships and strengthening the Ruxit brand in the marketplace. Outside of work, she is a big foodie who likes running.

Steve has been working in the software and IT services industry for almost 20 years and has contributed in key roles to leading the evolution and modernization of the IT performance, including the adoption of Dynatrace as one of the fastest growing APM solutions in the industry. As Vice President for Product Management, he is responsible for product vision and go-to-market strategy. Prior to this role, Steve has held management positions in product management, technical sales and engineering. Steve also enjoys cycling, coaching and his children (not in that order). Steve has B.A. in Economics from Kalamazoo College.

Wolfgang Gottesheim has nearly ten years of experience as a software engineer for Java Enterprise environments. In his role as Technology Strategist he is involved in the strategic development of Dynatrace. His focal points are Continuous Delivery and DevOps. Twitter: @gottesheim

Daniel is responsible for research on emerging APM technologies, establish technology partnerships, thought leadership (writings and conference talks) and application performance management consulting. Reach him at @d_kaar

Daniel has over 15 years experience as full stack developer, architect and technical lead in the field of web engineering proving his strong problem solving skills in hundreds of projects. He is passionate about constant learning, using new technologies and sharing his findings with others. As technology strategist, Daniel focuses on driving support for emerging technologies like Node.js and MongoDB at Dynatrace.

Harald Zeitlhofer has 15+ years of experience as an architect and developer of enterprise ERP solutions and web applications with a main focus on efficient and performant business processes, usability and application design. As a Technology Strategist in Dynatrace's Centre of Excellence team he influences the Dynatrace product strategy by working closely with customers and driving their performance management and improvement at the front line. He is a frequent speaker at conferences and meetup groups around the world. Follow him @HZeitlhofer

Charlotte is Marketing Director for Europe, Middle East and Africa at Dynatrace based in Paris, France. She has been working for more than 10 years in Worldwide IT BtoB companies as a marketer. Charlotte is passionate about marketing techniques, meeting customer requirements. and she’s always looking for new, original and efficient way to push the Dynatrace message on the field. You can reach her at @CNParisAPM

In the past 15 years Reinhard Brandstädter has worked as a system architect, performance analyst and consultant. As Product Manager for Dynatrace he has been driving product enhancements and capabilities for production monitoring. Now he focuses on performance management for eCommerce applications and supports companies on their APM journey.

Jason Bloomberg is the leading industry analyst and globally recognized expert on agile digital transformation. He writes and speaks on how today’s disruptive enterprise technology trends support the digital professional’s business transformation goals. He writes for Forbes, his biweekly newsletter the Cortex, and several contributed blogs. He also helps technology vendors and service providers communicate their digital transformation stories. His latest book is The Agile Architecture Revolution (Wiley, 2013).

Maciej is a Product Manager and Agile evangelist with a technical background as a web and mobile app UX designer, architect, and developer. Experienced as an entrepreneur and startup founder, Maciej is a specialist in building great products with exceptional user experience.

Matt Keenan manages Global ISV Alliances at Dynatrace across Ecommerce, Portals, and Web CMS stacks. Matt has worked in the Retail technology sector for over 15 years, including Hosting, Managed Services, and Application Performance Management. Matt is a Brit in Chicago and frequently asks when Cinco de Mayo is.

Dynatrace CEO John Van Siclen is a native Californian and long-time Silicon Valley exec. As a Valley entrepreneur, he’s made a career of building successful tech companies in highly competitive markets. In fact, CRN Magazine named John a “Top 25 Disrupter” for his relentless focus on breaking the mold and championing new business models. At Dynatrace, he’s surrounded himself with people just as motivated, driven and passionate about innovation and customer success as he is.

Brett Hofer is as passionate about DevOps as he is about music and art. Specializing in delivering complex mission critical software under methodologies such as Agile, Lean and Waterfall (to name a few), his success at managing and delivering projects with complex technical and political challenges is almost legendary. More than twenty years of broad software/IT experience—from product designer and solution architect to senior management—has given him a unique 360° perspective on IT that has earned the respect of customers and peers alike. Tweet him at @brett_solarch

Andreas is Chief Product Officer at Dynatrace. He is a senior product expert who loves building sophisticated solutions that make people's lives easier. He has worked many years as a product management lead for application performance monitoring solutions. Andreas complements his verve for mathematics and performance analytics with passions for opera music and French cuisine.

Brian Wilson is a member of the Product Specialist and Sales Engineering teams at Dynatrace. Before joining Dynatrace, he spent 10 years in performance analysis. He loves seeing Dynatrace turn performance testers into performance engineers. In a parallel universe, he is touring the world with his band that became more influential than the Beatles. Brian also co-hosts a podcast with Andi Grabner. Listen on Spreaker or Pure Performance

Dirk is Technology Lead for OpenStack at Dynatrace. He is a technology enthusiast with vast knowledge in computer networking and software engineering, an intoxicating hands-on attitude, and the constant burning desire to be on the bleeding edge of technology. Besides that he almost never finds time for cycling.

Besides sailing and horseback riding, Pawel was always a passionate of application performance management and end user experience monitoring. Currently he applies years of market experience in this area as a Dynatrace Product Manager.

Scott has over 15 years of experience in high tech product strategy and management. He is currently a Product Marketing Manager working with the Dynatrace thought leaders and product team, where he is helping define the strategy and global messaging for Dynatrace cloud solutions. Prior to joining Dynatrace Scott launched and led marketing for an analytics start-up that was acquired in just over two years. Scott has a wide range of technology and marketing expertise from both start-ups as well as publicly-traded companies.

Philipp is a Technical Product Manager at Dynatrace. He likes automation, performance, and grandma's goulash. At Dynatrace, he's responsible for web checks and real user monitoring topics.

Gergely studied computer engineering in Hungary and software engineering in Austria. He started to work with .NET when Version 3.5 came out. At Dynatrace, he is part of the Agent development team and he mainly works on the .NET agent. He focuses on everything around .NET and the CLR and he likes to write code in C# and in C++. Reach him at @gregkalapos

Greg Speckhart is a Senior APM Solution Consultant with Compuware APM. Greg has been working in the Application Performance space for several years helping enterprises to better understand and improve application performance.

Ray is an analyst and author of the bestseller “Disrupting Digital Business”. Ray also has a blog about how disruptive technologies and new business models like digital transformation impact brands, enterprises, and organizations. He believes that “digital Darwinism” is real and unkind to those who wait, he wants to help you build—and enjoy—your digital future.

Kris Ziemianowicz is a Senior Product Manager at Dynatrace, focusing on the network protocol analysis and application performance monitoring solutions. He has more than 20 years of experience working in the software industry, as a developer, systems architect, sales engineer and the product manager. For the past 10 years Kris has been driving the Dynatrace DC RUM product evolution and evangelized the user-centric and network-aware application performance management strategies for industry-standard application stacks like SAP, Citrix, Oracle, Microsoft, IBM and others.

Erwan Paccard is the Dynatrace director for Mobile Solution Marketing and has been focused on mobile at IBM for the last several years. Reach him at @erwan_paccard

Aaron Rudger is Digital Experience Solutions Marketing Director at Dynatrace. He has been working for more than 15 years in the IT Management, CRM and eCommerce industries. Aaron’s ideas and commentary on improving digital experience are featured in technology publications as well as web performance community blogs and conferences. You can reach him on Twitter @arudger. Prior to Keynote Systems, Aaron held key marketing positions at Right90, BMC Software, Remedy Corporation and His cross industry expertise in CRM, IT Management and eCommerce is can be found in industry publications and technology blogs such as NBC News, Website Magazine. Aaron is also a frequent speaker at industry events like Velocity Conference. You can follow him on @arudger

Bernd Greifeneder is a serial technology entrepreneur and chief innovator. He has (co-)founded multiple successful startups in the application performance management space and enabled optimum application performance for thousands of customers. Besides flying a catamaran, he also acts as an advisor to startups, speaks at entrepreneurial events and supports academic research in the application performance space.

Asad Ali is the Director of Product Specialists at Dynatrace. He has been working with customers and prospects alike for the last 5 years to help adopt APM in the software development lifecycle. Asad has a strong background in Object-oriented programming, databases and scripting languages.

Aftab is a performance engineering SME working with various clients of Infosys Limited since 2003. His focus areas are optimizing performance test life cycles, helping customers monitor and manage software performance at various stages of SDLC, and mentoring and enabling resources in performance engineering and APM solutions like Dynatrace.

Peter Varhol is community evangelist and a product manager for Dynatrace Synthetic Monitoring. He has been an evangelist, product manager, technology journalist, and university professor in his career, and speaks regularly at industry technical conferences. He has graduate degrees in computer science, applied mathematics, and psychology. You can contact him at

Sue is a member of the Marketing team at Dynatrace, based at her home office in North Carolina. She has been working in tech for more than 30 years, having initially stumbled into it and deciding to stay after discovering that technology – and what people can do with it - is endlessly fascinating and engaging. After success in roles spanning sales, consulting, business development and all different aspects of marketing, she decided she likes product marketing best. She joined the Dynatrace team in 2015.

Mike is a Senior Product Manager for Network Performance Monitoring at Dynatrace. In his 30+ years in the industry he has worked closely with the majority of infrastructure vendors in the area of Application profiling, network performance, and management. In addition, Mike has authored two books, Managing Distributed Applications: Trouble shooting in a heterogeneous environment (Prentice Hall 2000) and Optimising Applications on Cisco Networks (Cisco Press 2004).

Mike Lundström is an EMEA Delivery Architect at Dynatrace. He has more than 15 years of experience working in the software industry as a technical support analyst, QA consultant, performance consultant, developer and architect. For the past 7 years Mike has helped over 100 companies with their applications. One of Mike’s specialties is finding a solution in situations that are not part of the out of the box functionalities. With his development background and mindset he is able to go one additional step in providing the easiest path to improve the performance, availability and throughput and he has done so with a very diverse set of applications.

Director of Customer Services at ruxit

Rajesh is a Product specialist at CompuwareAPM. He works with customers across the global, helping them in choosing the right application performance management solutions. He has 10+ years of experience in APM, Web and Mobile performance strategies and is currently focused on APM in the Cloud and Search technologies like Splunk and ElasticSearch. Follow him at @rjain15

Sonja is a Technical Product Manager for Dynatrace Application Monitoring. She has a broad technical expertise acquired from more than 15 years working in IT. Contact her at @SonjaChevre

Florent has nearly 20 years of IT experience, particularly with web technologies, java and performance. At the age of 15, he was already trying to optimize machine code on his Amiga to improve the performance! Florent has been using Dynatrace since version 4, and was so impressed with the product that he decided he wanted to work for Dynatrace. He joined the enablement services team in 2014. As the UK Architect, Florent helps customers configure and use Dynatrace Application monitoring, and applies his in-depth understanding of programming, hardware, performance optimization and load testing to help his customers uncover and resolve their most obscure bottlenecks.

Stefan Baumgartner is web developer at Dynatrace's UX team, making the web a faster place. He co-hosts the Working Draft podcast, writes for Manning, made the Kessel run in less than twelve parsecs and enjoys local brews as well as the Italian cuisine. He's also organising the Script'17 JavaScript conference. Find him at @ddprrt

For almost a decade Ronald has served in product marketing roles in the enterprise software, mobile, and high technology industries. In his current role managing Dynatrace’s go-to-market efforts, he is dedicated to helping Dynatrace customers get the most performance and ROI from their applications. In his spare time he enjoys being an amateur judge of the best BBQ in Austin, Texas. You can Tweet him at @RonaldMiller

Derek is a System Engineers with a leading insurance company focusing on application performance.

My experience with Weblogic, includes, but is not limited to, OBIEE, HFM, GRC, EBS, SOA Suite, ALSB, ALBPM and many custom Weblogic environments. I have been writing custom monitoring and automation applications/scripts for nearly 10 years. Much of this work has been done for Fortune 500 companies. I’m hopeful sharing my experiences will help you to better run your systems.

Nicolas is the Chief Marketing Officer at Dynatrace. Prior to Dynatrace, he led Product Management for the IBM Cloud Integration portfolio, which includes API Management, Cast Iron SaaS and DataPower gateways. Prior to joining IBM, Nicolas was VP of Product and Solutions Marketing at ILOG, the leader in business rules management system (BRMS) and optimization software. Earlier, Nicolas held several technical roles at Siemens and Bull Computers. He attended Stanford University and the Universite de Technologie de Compiegne, France, where he graduated with a MS in Computer Science.

Rafi is Dynatrace’s APAC Chief Technical Officer and VP of Solution Sales. Based in Sydney Australia, Rafi joined Dynatrace in 2007 and has more than 20 years' experience in the IT industry focusing on Business, Application and IT Service Management. His experience includes a number of Australian based technology startup innovators. Prior to joining Dynatrace, he held senior management at Proxima Technology, a technology startup that pioneered the area of Business Service Management. He is a recognised thought leader and has published many articles, white papers and is a regular industry keynote speaker and commentator in IT and business publications.

With a focus on the Digital Experience space, Matt works as a Guardian Consultant exercising the value and capabilities of the Dynatrace tool set to help his customers achieve great things within their IT organization. He is a technology enthusiast, focusing primarily on best practices and the optimization of the end-user experience.

Roman Spitzbart has been focusing on APM for the last 5 years. Currently Roman is the EMEA sales engineering manager for dynaTrace engaging prospects and customers to understand Compuware's APM solutions and helping to unlocking its value. Previously he had various roles within the enablement services team of Compuware working with customers around the globe on APM solution deployments. Prior to joining Compuware Roman worked for GoldenSource in New York, leading large customer implementations along the US east coast.

Peter is a Solutions Engineer for Dynatrace Ruxit. He is a VMware VCP and has a strong background in operations and infrastructure. Peter's passion is to travel the world and experience new things... tech or otherwise.

Ankur Srivastava is the Dynatrace delivery lead for ASEAN region based out of Singapore, helping customers in realizing value of APM solutions. I have keen interest in how emerging technologies are shaping business models in financial services and e-commerce domain. I am a coffee addict and can be reached at LinkedIn:

Christian is a Senior Sales Engineer at Dynatrace working with customers all over Europe focusing on Mainframe sites with a z/OS (CICS, IMS, WAS and DB2) infrastructure. He has deep experience in Application Performance Management gathered from more than 20 years working as a Software Engineer, Solution Consultant and Project and Performance Manager.

Wojtek Aleksander is the content guy for ruxit. His mission is to make the unclear clear and he's fuelled by his passion for solving problems. When he's not obsessively advocating straightforward communication, interactions and design, he plays the guitar, rocking his entire neighborhood.

Pieter Van Heck, is the Sales Engineering Manager for EMEA, in his role he focusses on the Data Center Real User Monitoring Solution. Pieter has been working in the IT for over 15 years, where started his career on the Mainframe. The last decade of his career Pieter has worked on the different set of technologies around End-User Experience, therefore has a unique experience around the value, usage and implementation of end user monitoring solutions and how the solution market has evolved.

Franz is Director, Strategic Partners at Dynatrace. Franz combines deep expertise in cloud, data and information management solutions with significant knowledge of product strategy, professional services and alliances. Beside shaping new alliances, he recently spends most of his time to define the right "Journey to the cloud" strategy for partners, customers and prospects. Before joining Dynatrace, Franz was working more than 10 years for a Global Management-, Technology- and Outsourcing Consulting company. He describes himself as Cosmopolitan: tech, history and sports enthusiast. You can reach him at @fraka79

Pawel Siwek is a Product Manager at Dynatrace, focusing on application performance management for SAP, Microsoft, Oracle and enterprise applications. Prior to joining Dynatrace, Siwek spent over a decade as a .NET software developer/architect in the finance industry where he gained practical knowledge of enterprise application architectures and common performance challenges. In his role as a Business Consultant at SAP he expanded his knowledge into the SAP systems landscape as well as large-scale system deployments in global IT organizations.

Safia is passionate about technology and travelling. As a Technical Customer Advocate at Ruxit, Safia serves as a customer liaison charged with promoting optimal productivity and satisfaction for Ruxit Customers. When she’s not reading or enjoying a nice meal, she’s out exploring the world.

As the CCO and head of Dynatrace Expert Services, Andrew’s first passion is customers. More specifically, making customers successful. Clearly, bringing our customers’ voice to the center of all we do is the role he was born to fill. With more than 15 years at Compuware/Dynatrace, he knows that our expert services organization—the largest digital performance management brain trust on the planet—helps customers achieve business-relevant outcomes. Outside of Dynatrace, Andrew fly fishes with his kids and plays a mean jazz piano. Whether he’s helping his son land his first trout or a customer see how technology can change their lives, he lives for “A-HA!” moments.

Ulf is a senior APM Specialist working out of Sweden for Compuware APM. He turns up at events as well as customers and prospects to preach & teach the APM gospel. For the last 20 years he has been putting the end user application performance in focus, no matter what the environment has been.

As co-founder and board member of Munich, Germany-based systems integrator amasol Stefan Deml has 15+ years’ experience designing IT infrastructure, application performance and business service management solutions for leading German and international corporations and public institutions. His focus is always on customer experience, which is what finally matters. amasol regularly uses Dynatrace products to implement its solutions and is Dynatrace EMEA top / platinum partner.

Sarah is a Senior Software Engineer at Dynatrace. She has been working in the IT sector for almost 10 years, primarily in software development, with increased responsibility for architectural decisions. Sarah is mainly responsible for back end development including performance data processing, data storage, data analysis, and data delivery in the cloud and cluster-based environments. In her spare time she also likes playing around with IoT and meeting other IoT enthusiasts.

Aaron has 13 years of digital retail, analytic and technology management experience. His expertise is in omni-channel retail with a specialization in data driven customization of marketing that helps retailers maximize their revenue in online marketplaces.

I am a technical product manager for the Dynatrace backoffice. I have a strong focus on performance and on software quality.

Benjamin is a Dynatrace Consultant with over 10 years of experience in Application Performance Management. Starting out as a software developer he has then turned towards operating performance and systems monitoring solutions in an enterprise environment and currently helps customers realize the full value of their APM solutions.

Interessiert an Faktoren, die mit Performance Monitoring im Großen und im Kleinen zu tun haben. Hobby ist Musik - daher auch mein kleiner Blog (siehe Links). Fotografie. Meine Familie. @Heispe

Andreas Brunnert is co-founder of the SPEC RG DevOps performance working group and leads the performance management group at the fortiss institute in Munich. Prior to his current role, he was Software Engineer and IT Consultant at IBM. His work focusses on performance evaluations of enterprise applications using performance modeling techniques (e.g., capacity planning, management or performance predictions in continuous delivery processes).

As Dynatrace North America Channel Director, Nathan manages all partner/alliance activity and pipeline, focusing on Strategic Partner & MSP development, Sales & Technical enablement, Terms and Contract negotiation, Support and Services revenue development, and Marketing strategy.

Alistair has been with Compuware for 2 years helping users get maximum value from Compuware's APMaaS (Application Performance Management as a Service) offering. He works for the UK Field Technical Team and focuses on using Compuware’s services to enrich business and sales strategies by working closely with customers throughout the engagement.

Jason has 10 years of APM experience. He's currently the Dynatrace Solution Sales Director for DC RUM although he loves all things RUM.

Jean-Louis Lormeau has 12 years of experience as an architect in DPM solutions. He currently works in the Dynatrace Services team for the critical projects. During these years, he has improved the performance and the availability of plenty of applications in production environments for a large types of applications and customers. With a strong creativity, he always finds new possibilities to reach the target and offer the best answer.

Yong Kok Kee is the Territory Manager for Indonesia, Vietnam and Philippines. He has extensive sales experience in the area of applications management, customer relationship management, business intelligence and software infrastructure and has worked with leading enterprise and government organizations in the region to help them realize the value of Application Performance.

Nicolas Vailliet is a Dynatrace Guardian delivery consultant with extensive training and experience in Application Performance Management. He has been working at a customer on a full-time basis for a year, accelerating the adoption and value realization of the Dynatrace Digital Performance Management (DPM) platform. As part of his mission, Nicolas investigates issues with critical enterprise systems that span the globe, contributing to effective analysis and timely solutions.

Jeff is an IT Manager for Application Performance and Customer Experience Management at Great American Insurance Group. He has worked in the Technology Industry for over 22 years. While he started out as an Application Developer, his resume includes stints as an Application Manager, Project Manager, and Relationship Manager. His passion is working with Customers to improve end-user experience.

Thanos is a member of Enterprise Managed Services at Dynatrace. As a Guardian Consultant, he helps clients embrace Application Performance Management (APM) as part of their overall strategy. He passionate on aligning APM to Business Objectives. Thanos holds a BSc in EE and MSc in IT. Currently, he is a part-time MBA candidate at WBS.

Bill is a Sales Engineer based out of San Francisco, but from Michigan originally. The region is always teeming with innovation and Bill is constantly learning to stay ahead of the market. Whether it's a new way of deployment, development, triaging or managing complex distributed applications, Bill is always on the hunt for “a better way”. He hopes his Midwest work ethic and West Coast opportunities offer an exciting and challenging experience!

Howard brings more than 20 years of software, services and operational management experience to his role at Dynatrace. At Keynote, Howard was in charge of customer-facing operations with the goal of accelerating growth and profitability, while improving processes that impact Keynote customers. Prior to Keynote, he was Senior Vice President of Field Operations at Ventyx, responsible for a broad portfolio of functions including business planning, sales operations and recurring revenue operations. Howard spent 14 years at Oracle in various senior leadership roles.

Bert Van der Heyden, APM Consultant at RealDolmen Belgium, has a background as software architect, with extensive experience in the area of public- facing web applications backed by Java and Java-world related technologies. As software creator he discovered that user experience is always the key to success.

Duane Dorch is a senior performance engineer with Compuware Corp. He has more than 20 years of experience in the testing, tuning and deployment of mission critical applications.

For the past 4 years, Romain has helped customers with automation and the deployment of application performance monitoring tools. He has 15 years of IT experience, many of those spent in the field of Infrastructure and IT Performance with companies such as Sun Microsystems, AOL and Bank of America Merrill Lynch.

Kingsley Hughes-Morgan has been working at Dynatrace for 3 years, helping users get the most out of their performance platforms, reducing the time it takes to isolate issues and educating on proactive monitoring. He works as part of the Enablement Services team ensuring overall adoption, value and by working with customers closely throughout the engagement.

Trevor is Director of Enterprise Services at Dynatrace. For the past six years, he has been part of a team that has defined and developed successful application performance monitoring (APM) programs with Dynatrace customers from a wide range of industries. With a focus on customer success, continuous improvement, and process efficiency, Trevor’s goal is to uncover practical realities within transformation initiatives and promote best practices for measurably positive business outcomes. When the Michigan snow thaws, Trevor enjoys wakeboarding and boating with his family.

Sergey Chernyshev is web performance enthusiast, open source hacker and web addict. He has 20 years of web development and operations experience and works at Dynatrace as Web Performance consultant on Insights team, helping large clients make sense of their performance needs. Sergey also organizes the NY Web Performance Meetup Group, a local community of web performance geeks in New York in addition to kick-starting other local web-perf groups around the globe.

Emanuel “Manny” Daniele has been working at Dynatrace for over 6 years as a Senior Solutions Engineer. His past experience stems from various application monitoring tool vendors, CDNs and manufacturing high tech hardware. Manny helps drive the technical efforts at Dynatrace for pre and post sales in North America across all verticals. Manny holds a BSIT from San Jose State University and an MBA from Notre Dame de Namur University in Belmont, CA.

Michael Bernard is an Intern at the Dynatrace Test Automation Team in Linz, Austria. He is just about to complete his bachelor’s degree in Software Engineering at the University of Applied Sciences in Hagenberg, and will extend his skills with the consecutive master’s degree program over the next two years. Although he hasn’t completed his studies, Michael has had the opportunity to work at several companies representing a range of different areas of IT.

Syed Y Ali is a Senior Technical Architect for Digital Engineering and Mobile Solutions at Walgreens. Syed has 15+ years of experience as a software developer, architect and a technology advocate— developing and designing highly scalable and performing applications/systems. He speaks at technology conferences and meet-ups and publishes articles to various blogs. His current focus has been cloud computing and big data solutions. He spends part of his weekend helping undergrad students with software development.

Larry is Director of Customer Experience Management at a large insurance company. He is actively involved with industry leaders sharing knowledge of Application Performance Management (APM) best practices, resource allocation, and approaches for implementation. He has been working in the APM space since 2006 where he built the Enterprise Systems Management team which is now the focal point for IT performance monitoring and capacity planning activities.

Eric Proegler (@ericproegler) currently works in hosting operations for Forsythe Solutions Group from his home in Mountain View, California. He build programs for and speaks at testing conferences, and mentors new conference speakers. He blogs on software testing at

Anders Lundin is a solution specialist for Dynatrace. In his role, he frequently helps customers embrace and use APM throughout the whole Application Lifecycle. He uses Dynatrace in different Application troubleshoots from browser/mobile to the mainframe. Anders also speak at seminaries and other events about APM.

Laura Stack is the Dynatrace events manager and has designed and managed the company’s largest event, Perform, since its inception. The conference has almost doubled in size each year with more customer speakers and industry leaders than any other conference of its kind. Laura also manages Dynatrace’s Advisory Boards. The boards guide product direction and provide feedback to the Dynatrace development teams.

Michael is a results driven technology executive with 12 years of experience in Social, Mobile, and Enterprise Software. He currently leads business development and strategy for Compuware APM with a focus on Big Data and Cloud. Previously he held product management, strategy, and engineering roles at IBM. He has a passion for product, perseverance to build channel ecosystems, and focuses on execution. Reach him at @mlmasterson

Steve is a Content Marketing Manager at Dynatrace. He has been writing about operational and information technologies for over 10 years, with a particular focus on articulating the business value of technological innovation. He enjoys city life and being on the ocean.

Kristof is passionate about technology and has focused his career around optimizing it. During his 5 years of experience in the APM industry he has worked with customers all around the world, aiding them to identify and resolve performance problems as well as streamline their application delivery. In his current role as EMEA Architect for the Enablement Services division of Dynatrace, he guarantees that customers maximize the potential of their APM investment and helps them to identify a suitable strategy going forward. His software development background combined with keen business sense allows him to forge relationships with both sides and bridge the gap between business and technology.

Chris Sirosky is the Vice President of Dynatrace Customer Success Management. He leads a global team focused on ensuring that customers get maximum value from their investments. Before coming to Dynatrace, he spent more than 20 years consulting with Fortune 500 companies in the areas of software development, enterprise systems integration and application performance testing. In his 10 plus years at Dynatrace, Chris ran enablement services before building a world-class customer success organization. He also plays a mean Blues guitar, playing at the Hard Rock Café in downtown Detroit.

David is, by his nature, an innovator and thought leader. For several years, he has led the Dynatrace University development and operations team. He developed an educational platform that is focused on the best end-user experience for Dynatrace customers. David is committed to serving customers who are engaged with Dynatrace’s self-service based offerings and engineering differentiated ways to use the Dynatrace platform to develop APM/DPM/CX practices and understanding. Previously he has worked as a Guardian, a Training and Development Manager for the Dynatrace Professional Development Program as well as an internal DevOps evangelist and cloud infrastructure architect.

Matt Hintze hunts bottlenecks in code. He has 20 years of experience in performance testing and tuning, while developing applications with a core focus on performance and scalability. Currently he works for team Dynatrace in Brisbane Australia as a solutions architect.

Thomas Klambauer has been active in the Software Engineering field since 2002, with a strong background in Java and C++. At Compuware, he is part of the server platform team for an application performance management product, where he focuses on multi-threading and concurrency topics.

Joe Hoffman works in the Sales Engineering team at Dynatrace helping customers realize the full potential of their Dynatrace investment. Although having spent over 30 years in the software engineering world, the best part for Joe is still "getting into the weeds" with customers to solve their performance challenges. He has worked for a full spectrum of companies including Precise (APM), Symantec, Veritas,, Harland, eGlobe, Lockheed Martin, GTE and US Federal Agencies that "don’t exist". When not helping customers, Joe can likely be found racing sailboats in the NW US or walking with his wife and two large dogs on an Oregon beach.

Celeste leads the corporate, executive and product communications for Keynote, including social, media and analyst programs. She has worked with venture backed, pre-IPO, public and private equity funded businesses in high growth markets. Prior to Keynote, Celeste worked for Eastwick Communications and Voce Communications where she led media and analyst relations, messaging and communication planning for leading enterprise and consumer technology companies, including: HP, Dell Security, NetIQ and Electric Cloud. Celeste also led HP’s analyst and press relations for HP $1B enterprise software application development and security business. She holds a Bachelor of Science degree from University of the Pacific in Business Administration.

Andrea works in User Outreach and Marketing for Ruxit. Before joining Ruxit she worked in Customer Engagement and Campaign Analytics. She is focused on providing the best user experience possible and is a huge fan of chocolate-peanut-butter ice cream.

David is an IT Architect with AG Interactive, a leader in web and mobile digital social expression. He has nearly 20 years of experience developing highly available and scalable architectures and is passionate about application performance management and data-based approaches to improving system performance and the customer experience.

Gahn Lane joined CenturyLink as VP, Software Alliances. Gahn most recently lead Vertical Market Sales for Westcon with a particular focus on service providers and federal sales. Gahn graduated from the University of Texas in Austin with a degree in Business Management and earned his MBA from the University of Dallas. Gahn’ s career includes direct as well as channel and vertical sales leadership with Nortel Networks and most recently with The Westcon Group where he led both service provider and vertical market sales. Gahn lives in Texas with his wife Onalyce and their daughter, Jett.

Seth Voorhies directs the Digital Performance Insights team and -- having been at Keynote/Dynatrace for eight years -- has experienced firsthand the evolution of the performance space. With a passion for performance, technology, and driving customer experience Seth has helped customers realize the importance of performance as Feature #1 for customer experience, not just for technical organizations but across the business.

Steven works for Transics, a company that provides software, hardware and services for transport fleet operators. He works full time on AppMon and is responsible for AppMon related projects, operations and training team members. He has a big interest on how DevOps influences software quality, and how APM solutions can support different teams to meet these daily challenges. In his free time he enjoys learning languages such as Spanish and Italian. He is also passionate about wine making and has a small vineyard in Belgium to experiment with cool climate viticulture.

Web addict ever since his 14.4k modem connected to the www for the first time. Thinks that only the invention of electricity is able to match the internet. If he is not helping exciting online businesses to gain with ruxit or working on some web project he is probably airborne. Either with his glider in the Austrian alps or on a plane travelling to a foreign place.