Month: May 2017

Automatic identification of users based on page metadata

One of the key features of Dynatrace Real user monitoring is our ability to uniquely identify your users across different browsers and devices. This enables you to analyze the user experience of individual users during user session analysis. Dynatrace initially assigns a unique, random ID to each new user. There are however a few different ways to assign more meaningful user tags to your users. You may already know how to… read more

What’s new in Dynatrace University 1 of 3: Our own digital transformation story

Recently, we’ve made some significant improvements to Dynatrace University (DTU), based on customer feedback along with information gathered electronically from actual customer experiences, and based on our own digital transformation. We had three goals in mind: innovate, optimize customer experience, and modernize our operations. Of course, since these are the same pillars that Dynatrace itself is built on, it made sense that this is also how we should align DTU. read more

Hybrid Cloud Problem Patterns: Chasing DNS Lookup Times from AWS EC2

As a performance architect, I get called into various production performance issues. One of our recent production issues happened on Tomcat AppServer running on an AWS EC2 instance in a VPC. VPC is joined with an on-premise DNS server. This service calls another micro service. When service went live, we noticed a high response time from a downstream micro service, and the downstream service logs did not show any performance… read more

Cost & traffic control for mobile app monitoring

Dynatrace now provides a Cost and traffic control setting that you can use to reduce your session usage while monitoring your mobile apps. By default, Dynatrace captures all user actions and user sessions for analysis. This approach ensures complete insight into your application’s performance and customer experience. With the new Cost and traffic control setting, you can optionally reduce the granularity of user-action and user-session analysis by capturing a lower… read more

Dynatrace Managed feature update, Version 118

Manual configuration of IP addresses for cluster nodes To simplify the installation of Dynatrace within complex networks (where auto-detected IP addresses typically aren’t usable as endpoints for OneAgent traffic or the Dynatrace web UI), Dynatrace now enables you to manually specify public IP addresses for cluster nodes. This feature is particularly valuable for installations of Managed cluster in cloud and hybrid cloud scenarios where multiple interfaces and IP-forwarding may be set up. read more

Extend Dynatrace with custom monitoring plugins

Have a unique technology or custom application that Dynatrace doesn’t monitor out-of-the-box? No problem! We’re proud to announce the beta release of custom monitoring plugins for Dynatrace. Now you can build your own plugins to serve your unique monitoring needs. With custom monitoring plugins you can: Create and deploy new plugins that support your organization’s unique monitoring needs. Enjoy total flexibility, decide what you need and how the results will be… read more

Problem severity classifications now available

Over the past couple of years, we’ve discovered that classifying detected problems based solely on impact to related services and applications is insufficient. For example, serious application availability problems can sometimes be difficult to recognize amidst unrelated infrastructure resource problems. This is why we’ve introduced problem severity levels to help you focus on severe problems (for example, application availability problems) while ignoring insignificant resource issues. The latest Dynatrace release introduces… read more

Set up custom process groups for monitoring

Within large, dynamic environments, the number of processes running on your hosts can become overwhelming. For this reason, Dynatrace only monitors process group types that are considered to be important. Valuable process group types that Dynatrace reports on by default include: Java application server (for example, Tomcat, WebSphere, WebLogic, Glassfish, and JBoss) All other Java applications All .NET applications Databases (for example, MS SQL, Oracle, MySQL, and Cassandra) Additional technologies (for example,… read more

New permissions limit capture & viewing of sensitive data

Not all data is created equal. Sensitive customer data must be protected and kept confidential at all times. This is why your organization must do everything it can to limit the capture and viewing of your customers’ private information. New permissions added To help you in this effort, we’ve added two new permissions to Dynatrace SaaS/Managed (version 118) permissions management. Configure capture of sensitive data View sensitive request data What is sensitive… read more