Month: June 2016

Australian Election: Website and Social Media Showdown

Brexit, Trump, Euro Cup, you’d be forgiven for not knowing the Australian election is tomorrow. Instead of just monitoring the website performance of the political parties, I wanted to extend my analysis to social media, in order to see which political party was utilizing their digital reach most effectively. Can we predict a winner? Digital media spends increase significantly In this election, digital accounts for 27.4% of the category’s media agency … read more

Where APM Agents Fear to Tread

How important is APM to your organization? Assuming you’re reading this in the 21st century (if not, come back to the future!), the answer is probably pretty important. Your applications are the business. The digital experiences of your customers depend on them, as does the productivity of your employees. And, according to a Gartner Survey on End-User Experience Monitoring, companies with between 1,000 and 10,000 employees have an average of … read more

Mobile-device emulation for web checks

You now have the option of defining a mobile-device profile for each of your web checks. This means that your web checks can now emulate the behavior of any of the most popular mobile devices in use today. Set device type for new web checks With our new simplified web-check creation and edit workflow you’ll find the mobile-device emulation option on the Create a new web check page. To get started, select a … read more

Web check device profiles & frequency estimates

We’ve improved the web-check creation workflow with the introduction of some great new enhancements. Assign device profiles Now when you create a web check, you can select the device profile of the device type you want to emulate. For full details on mobile-device emulation with Ruxit, see the Mobile-device emulation for web checks blog post. To assign a device profile to a web check Open the Ruxit menu and select Availability & SLA (or click … read more

The secret to better collaboration & better CX

Voice of Customer and web analytics platforms are important. But if you’re using a collection of those tools as a means to understand what experience your customers are having, you’re only winning half the battle. The problem with Voice of Customer (VoC) You’ve upset your customer, and now you’re asking them for feedback? Sure there is a lot to learn here but why does it have to be at the … read more

Analysis of individual service instances

Dynatrace Ruxit has long provided the ability to detect distributed services (for details, see How does Ruxit detect and name services?). To date, Dynatrace Ruxit has represented distributed services as services that are hosted by multiple processes. Dynatrace Ruxit now enables you to analyze the load distribution, response time spreads, and failure rates of each individual service instance. To view service instances Open the Ruxit menu and select Transactions & services. … read more

Dynatrace Perform 2017 Digital Performance Management conference date announced: February 7 – 9, Las Vegas

The fourth annual Perform 2017 conference takes place February 7 – 9 2017 at the Cosmopolitan Hotel in Las Vegas! Two-and a-half days, 60+ sessions, 75+ industry thought leaders, and over 100 hours of training. We are scheduling speakers and creating an agenda that you don’t want to miss! Last year’s presenters included executives from over 60 Dynatrace customers like Nordstrom, American Express, TUI, Verizon, Panera, Luxottica, and Sherwin Williams! Want to attend Perform 2017 or … read more

Dynatrace Agent release notes for version 1.97

Docker Device Mapper driver support For disks managed by Docker Device Mapper, we now report crucial metrics such as data/metadata space used and data/metadata space total. Security Gateway VMware monitoring: Improved handling of connectivity problems to vCenter Server. AWS tag-based monitoring: Improved RDS tagging Apache Apache metrics are back for Apache 2.4.20 +. Because of internal changes from the Apache group for Apache 2.4.20+, Ruxit was not able to access … read more

Brexit Crunch on Financial Services Sites

With the Brexit decision over, financial markets are reacting to Britain’s decision to leave the European Union.  Below is a view showing the performance of various financial services websites, aggregated by industry and country. The most immediate impact has been with UK based brokerage sites.  The team at Dynatrace proactively monitors hundreds of financial services sites as part of our Benchmarking practice.  The chart below shows how this benchmark is … read more

Automatic Problem Detection with Dynatrace

Can you imagine automatic problem detection being a reality?! What would it take to make it possible, practical and functional? Over the years we at Dynatrace have seen a lot of PurePaths being captured in small to very large applications showing why new deployments simply fail to deliver the expected user experience, scalability or performance. Since I started my Share Your PurePath Program a little over a year ago I received about 250 Dynatrace … read more