esure chooses dynaTrace for next generation Application Performance Management

esure chooses dynaTrace for next generation Application Performance Management

Leading online insurance provider chooses dynaTrace 4 for monitoring critical application and web infrastructures

LONDON, UK--November 16, 2011--Compuware Corporation (Nasdaq: CPWR), the technology performance company, today announced that esure, a leading provider of insurance in the UK, has chosen dynaTrace as its platform for application performance management (APM). Selling car, home and travel insurance on the phone and over the internet, esure will use dynaTrace to gain visibility across its online applications and inside its systems to ensure optimal business and technical performance of critical IT services.

esure’s business infrastructure relies on specialised Java applications, and operates in a sophisticated environment. Using dynaTrace PurePath Technology®, esure will benefit from a continuous, end-toend view of all processed transactions from the web servers through the company’s application and web tiers back to the database. Dashboards that show data as it is collected in real-time will allow for smart prioritisation of actions and give a business-savvy perspective on application performance.

The decision to select dynaTrace was made by esure IT Service Manager Darren Edwards. “Advanced web technology is key to our business - it allows us to offer competitive premiums and superior service to our customers. Our previous APM solution was not providing both the service-based view and ability to drill down to a very low level of granularity on individual transactions with a full endend view. A proof of concept proved dynaTrace to be more than fit for purpose in our complex production environment, with an acceptable level of overhead whilst giving visibility into our systems at all times, in real time, so we can ensure our site always performs to the standard our users expect. The proof of concept demonstrated that dynaTrace 4 was quick to implement and provides high value in terms of the business and technical information it delivers. We expect to be even more strongly positioned in terms of proactively preventing performance degradation and identifying the root cause of issues with the actionable information and insight we will get for our deployed applications.”

John Van Siclen, General Manager of Compuware’s APM Business Unit, Compuware Corporation, commented, “As organisations have consolidated their IT infrastructures using virtualisation technologies and cloud computing models, the emphasis on improving application performance has shifted to the software layer. In order to improve application performance and deliver a great user experience, companies now require more detail about how their customers are interacting with their websites and the applications that support them. By taking an end-to-end approach with PurePath®, companies can get real actionable insight into where their applications can be improved. We are looking forward to working with esure around their application performance management requirements.”

dynaTrace recently launched dynaTrace 4, the next generation APM solution for supporting critical applications in production environments. dynaTrace 4 provides granular information about applications and how they are performing in real world conditions; from the data centre through to the browser window where user interaction takes place. By providing a complete picture of application performance along with the ability to drill down into individual transactions, dynaTrace offers greater opportunities for businesses that rely on IT to improve their customer satisfaction and reduce the amount of time and money they spend on tracking and fixing issues.

About PurePath

dynaTrace’s patented PurePath Technology® provides the industry’s most accurate view into application behavior under load. Ultra-light and production-safe, PurePath captures timing and code level context for all transactions, end-to-end, from user click, across all tiers, to the database of record and back. With this exact, deep atomic level detail, PurePath allows for more accurate reporting, granular business transaction grouping, precise SLA management and the fastest path to root-cause on the market. Recently extended to include zeroconfiguration and auto-adaptive capabilities, PurePath accelerates time to value even in the most demanding application environments and reduces cost of ownership to a fraction of the cost of traditional APM systems. To learn more about the magic of PurePath, click here.

About dynaTrace software

dynaTrace, a division of Compuware, is the new leader in application performance management (APM). With its patented PurePath Technology, the company offers the only continuous APM system on the market, transforming how applications are monitored, managed and optimised. Hundreds of companies including Amadeus, BBVA, Hiscox, Renault, Thomson Reuters and Zappos rely on dynaTrace to drive better business results by optimising performance, accelerating release cycles, reducing application management costs, and bringing business and IT closer together. Visit dynaTrace online at http://www.dynatrace.com. Follow us on Twitter at http://twitter.com/dynatrace.

Compuware Corporation

Compuware Corporation, the technology performance company, provides software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world’s most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.

Press Contact:

Laurent Séraphin, dynaTrace software, A Division of Compuware Corporation, Tel: +44 208 834 2021
Mark Kember, Goode International for dynaTrace software, dynatrace@goode.co.uk, Tel: +44 1491 873 323

For Sales and Marketing Information

dynaTrace software, A Division of Compuware, 26-28 Hammersmith Grove, London W6 7BA