Diagnostics

Ever need to understand how an application interacts with tiers, components, application layers, or external systems in order to track down a problem? Ever wanted to see what one end-user-click is causing step-by-step on the server side, even across multiple servers? Ever had the problem that a (profiler’s) statistical call tree provided a nice isolated hotspot view, but you still couldn’t figure out what was really happening within the applications? If you can relate to any of these challenges, then you’ll appreciate the depth and breadth of dynaTrace’s unparalleled diagnostics capabilities.

Need a simple way to get to the root-cause of a full variety of performance problems fast? Especially those that occur in high load environments such as in production or during load test? Need to find out whether it’s the application code, or whether it’s an environmental or VM configuration problem? dynaTrace automatically pinpoints

• Server-side: Java and .NET method performance issues,
• Client-side: AJAX/DOM, Java, .NET method and user performance issues,
• More: components, synchronization, resources, calls to external systems, remoting, database executions, DOM calls, XHR calls.

Performance issues across all variables are captured in context of all or selected transactions and correlated with environmental influences such as virtualization, latencies, and configurations. Plus, with PurePath Technology® you can find hot-spots anywhere with zero configuration.

Ever need to bounce servers on a periodic basis to work around a memory leak? Ever spend days or weeks hunting a creeping memory or resource leak that is crashing the app or leading to failures/errors? Are you upgrading memory repeatedly because your applications are getting more and more memory and resource hungry? dynaTrace comes with deep, automated high-speed memory diagnostics, as well as special runtime memory and resource diagnostics capabilities fully integrated, built for today’s distributed enterprise & cloud environments. These easy to use memory and resource diagnostics capabilities overcome the limitations in scale, reliability, automation and overhead of classic tools to solve even the most stubborn problems across both 32-bit and 64-bit virtual machines (VMs).

“But it runs fine on my local machine!” – Such a common statement heard after witnessing application slowdowns, stalls and crashes at integration testing or in production. Performance is more than single-user response time tests. It is about how an application reliably and accurately performs when scaling up to the required amount of concurrent users in a targeted deployment environment. dynaTrace is unique in its ability to analyze transaction flow at full application load and speed. This allows architects, developers and performance specialists to review and validate architecture under load, while capturing problematic transactions including full root-cause detail and context.

Ever had the case that server side monitoring is all green, but end users still complain? Are you finding that Javascript/AJAX client changes are making it harder to monitor and diagnose end user experience? It is true, Web 2.0 applications make traditional approaches to end user experience management obsolete. Understanding this challenge, dynaTrace provides the only diagnostic system that enables you to not only trace end-to-end, from browser to database and back, but also to diagnose deeply the performance and errors that occur at the client side as well.

Today, no one can afford to repeatedly lose their best development/architectural talent to firefighting, nor can they afford to repeat manual tasks frequently. Therefore not only is ease-of-use important, so are advanced automation capabilities and open automation interfaces. dynaTrace was built with automation and openness in mind, making it easy to integrate with other systems, expanding the value of existing investments, while preventing the vendor lock-in characteristic of traditional diagnostic system approaches.

Collecting and analyzing log files, reports and error messages to isolate and diagnose an application problem is tedious work. And how often does this lead to yet another log file or report before isolation can be determined? Imagine how much easier it would be to hand off final diagnosis to the person who actually knows the code, who simply replays the transactional recording of what happened in test or production. The dynaTrace Session file provides a comprehensive package that provides deep root-cause information for replay, going far beyond typical snapshots. And this Session recording can be shared between stakeholders – production, test, development, even 3rd parties - providing a common language for analyzing and diagnosing application issues fast.