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FIDUCIA Puts Faith in dynaTrace Diagnostics

To help optimize its development work

Karlsruhe / Munich January 2008

dynaTrace Diagnostics® from dynaTrace software, the leader in deep production performance diagnostics for heterogeneous Java/.NET enterprise applications, was selected by the FIDUCIA Group, one of the ten leading IT service providers for financial service providers in Germany, to optimize its development. The diagnostics software should, in this first phase, be mainly used for the development of new Java/J2EE applications. As an IT competence centre and the largest IT service provider in the FinanzVerbund conglomerate (financial banking transaction network), FIDUCIA oversees around 800 Volksbank and Raiffeisen banks and offers solutions for modern banking services.

“We wanted to broaden our horizons and looked at several products in the area of monitoring and diagnostics tools,” said Peter Bach, Performance Engineer at FIDUCIA. “dynaTrace Diagnostics was clearly a cut above the other tools with regard to the precision of its diagnostics.” Using PurePath technologies dynaTrace has become a technological leader in performance diagnostics. The PurePath technology® breaks down the behaviour of transactions even over several logical and physical servers which are communicating with each other. The individual servers and layers can be based on different platforms like Java or .NET. dynaTrace Diagnostics measures the data relevant to performance of a transactions execution path down to Methods level.

Jens Steinborn, Sales Manager of dynaTrace Germany, is convinced that FIDUCIA can improve and speed up the development of their IT solutions specific to the bank in the future with dynaTrace Diagnostics: “dynaTrace has completed a paradigm shift. While other monitoring solutions could expose problems but not solve them, it is now possible to carry out real diagnostics of the causes of software errors with dynaTrace for the first time.”

The core competences of FIDUCIA are in the operation of computer centres using mainframe computers with the highest level of security as well as in the development and implementation of integrated IT solutions in a Java/J2EE environment. Using the bank practice agree®, FIDUCIA offers an integrated and multi-client total bank process which increases the efficiency of banks and is oriented for future market requirements. Around 800 banks have already implemented agree®. Subsequently agree® is the leading banking system in Germany.

About the FIDUCIA Group

The FIDUCIA Group with its headquarters in Karlsruhe, Germany, is one of the ten largest IT service providers in Germany, as well as an IT competence centre and the largest IT service provider in the FinanzVerbund conglomerate. Consisting of the FIDUCIA IT AG and their specialist subsidiaries ORGA GmbH, PERAS GmbH, TSG GmbH, 2CALL GmbH and ISB AG, as well as other shares in companies, the group covers a comprehensive service spectrum for IT. The core business of the FIDUCIA Group is providing IT services for Volksbank and Raiffeisen banks, for central institutes, companies in the FinanzVerbund conglomerate and for private banks. Public administrations and companies from the industry can be increasingly counted as customers of the FIDUCIA Group, for example, Bardusch, Bertrandt, Max-Planck-Gesellschaft and SWR http://www.fiducia.de/

About dynaTrace software Inc.

dynaTrace is the leader in application performance diagnostics for business-critical Java and .NET applications. dynaTrace’s PurePath Technology® is the only solution that captures all the data of specific transactions by tracing its path across multiple physical tiers and servers, enabling customers to move beyond monitoring to take action. In each application lifecycle stage – development, QA, staging, live operation – IT personnel now can see and understand where and why performance bottlenecks exist. With dynaTrace Diagnostics, enterprises gain better understanding of their applications’ dynamic behavior, allowing them to reconstruct problems quickly, identify their root-cause and fix it. http://www.dynatrace.com/

Monitor. Diagnose. Resolve.


Contacts:
dynaTrace Software Inc.
Eric Senunas, +17814668082

or
Klaus Fellner, +4373290820832

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