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dynaTrace for eCommerce

In the world of eCommerce, poor performance online means poor performance on the bottom line. Forrester Research reports online shoppers expect pages to load in less than 2 seconds and 40% of them will abandon a site if pages take more than 3 seconds to render.

A few of our eCommerce customers:

In a competitive market where seconds matter, you need to ensure that your applications are fast, stable, and scalable. dynaTrace is the choice of dozens of ecommerce leaders that drive billions of dollars through applications that have been optimized by our APM system. Let us show you how we can help you deliver breakout results with our APM breakthroughs.

How dynaTrace Helps eCommerce Companies

1 Faster Transactions = More Revenue

It is now widely understood that even a few hundred milliseconds have a significant impact on revenue and customer satisfaction. Slow sites drive customers to competitors, often never to return. But with the complexity of applications today, it’s near impossible to improve performance using yesterday’s tools.

dynaTrace is a new approach to application performance management that delivers code-level diagnostic depth for every transaction at every stage of the application lifecycle. The result is fast, stable, scalable applications that accelerate the growth of your business.

2 Get New Releases To Market Faster

Beating your competitors to market with new features that delight customers is a sure path to success. But most organizations get bogged down by performance problems, spending as much as 40% of their R&D resources dealing with these issues. dynaTrace can help you eliminate that wasted time and leave your competitors in the rear view mirror.

3 Manage Business Transactions

Your customers come to your site to complete transactions. Only by measuring the performance of every one of these transactions can you effectively manage your online business. dynaTrace’s always-on PurePath technology captures every transaction that flows through your ecommerce system to keep your finger on the pulse of your business.

View and optimize transaction performance by customer, by type of action (e.g. check-out), by geography, order size, or any other factor that matters to your business. Unlike other products, dynaTrace is a single system that lets you manage business transactions and optimize their performance at the same time.

Forrester Research: dynaTrace Driving APM – BTM Convergence

Read Report >

4 Understand & Improve Customers’ Experience

Lots of products will monitor your users’ experience, but alerting you to a problem and actually helping you solve the problem are two different things. dynaTrace not only gives you new insights into your customers’ experience with your apps, it also delivers deep technical insight with every transaction so developers and architects fix problems faster than ever before.

Whether it’s the free AJAX Edition, our end-to-end transaction tracing capabilities, or our easy integration with third-party monitoring products, dynaTrace delivers unique, actionable insight into the customer experience so you can make it be better.

5 Web 2.0 Client Optimization

Ecommerce sites are adding interactive, customer-friendly features based on technologies like Ajax and third-party frameworks like jQuery. With application logic split between browser and server and third-party frameworks creating blind-spots in the code, diagnosing the source of performance problems is getting harder.

dynaTrace opens the black box of Web 2.0 application performance by delivering deep insight into the inner workings of the browser as it handles transactions. Even better, it can trace those transactions all the way through the back-end of the application to pinpoint your problem areas. With the transparency that dynaTrace delivers, you can embrace new technologies with confidence.

6 Resolve Production Crises Fast

When your app goes down, the money stops coming in. And when your app slows down, the money slows to a trickle. But production problems are a fact of life, so what you need is a system that lets you rapidly resolve crises.

Instead of sitting through another war room meeting filled with guesswork and finger-pointing, your best technical people need to be armed with the best evidence available to help them fix the problems fast. With the instant insight that dynaTrace delivers with every transaction, you’ll be able to fix production issues faster than ever, and stay open for business 24x7x365.

7Proactively Prevent Problems

When it comes to performance management, the best offense is a good defense. Catching problems before they make their way into production and ruin the customers’ experience is everyone’s goal. But in practice, that’s difficult to accomplish with the hodgepodge of incompatible performance tools used across the application lifecycle.

dynaTrace offers a single APM system that can be used not just in production but in test centers and development organizations as well so that you can proactively validate architectures and eliminate performance problems early on when they are the easiest to fix.