SAP applications are highly customized and rely on complex interconnected system infrastructure with many points of failure that are outside the app itself. When applications fail or response time rises, a “blamestorm” forms as each department scrambles to prove their system is not the one at fault.
Don’t spend days tracking down problems. Quickly identify the root cause of poor performance in your SAP environment and free up your experts to focus on real work.
Solve problems fast with agentless monitoring for your entire SAP landscape, from the end user (SAP GUI) through the Internet, through Citrix, WAN Optimization controllers, to the SAP ABAP and Java Servers, to the SQL database, and the integration tiers between SAP and external applications.
Proactively monitor all users and SAP transactions, from all locations, through all infrastructure tiers.
Quickly detect, prioritize, isolate and resolve SAP issues before they impact your business.
Automatically discover and recognize SAP processes and individual user names.
Identify end-user performance issues by user and type of transaction that user performed.
Get visibility into your SAP applications with 100% visibility into the user experience. Monitor the performance of the entire SAP and non-SAP landscape, including the back-end SQL database and the integration tiers between SAP and external applications such as Adobe or SharePoint.
Ensure that your SAP users are getting the best experience with SAP leading to better and faster adoption of the processes, gains in employee productivity and ultimately faster return on investment.