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APM Meets BTM

Tech Horizons: dynaTrace, When BTM Meets APM

This Forrester Research report analyzes the convergence between Application Performance Management (APM) and Business Transaction Management (BTM).

Learn why they see APM and BTM converging into one type of performance management and how, in their eyes, dynaTrace with BTM exemplifies this convergence.

Business Transaction Management (BTM) from dynaTrace is part of the company’s next-generation approach APM system. It allows you to mange IT from the perspective of your customers and business stakeholders. dynaTrace transforms traditional BTM and enables you to quickly, easily, and cost-effectively gain deep insight into the end-to-end performance of every business transaction, manage service-levels with new levels of precision, and optimize application performance in production and pre-production. The BTM solution from dynaTrace is:

Meaningful for Business Empower business users with dashboards that deliver new insights based on dynaTrace’s deep view of transactions

Actionable for IT Give production teams, architects, and developers the actionable data they need – transaction-by-transaction – to quickly resolve issues

Accessible for All Fast to deploy, easy to use, and low TCO makes dynaTrace BTM and APM within the reach of companies of all sizes and fit for use in pre-production as well as production environments.

dynaTrace CEO John Van Siclen’s message on the dynaTrace BTM solution View dynaTrace CEO John Van Siclen’s message on the dynaTrace BTM solution.

Go Beyond Business Transaction Monitoring

Traditional BTM solutions are primarily focused on monitoring transactions as they flow across the application stack, but lack the depth to provide meaningful data they from within the application needed to better manage the business and provide IT with the actionable data they need to rapidly resolve problems.

dynaTrace Business Transaction Management goes beyond traditional business transaction monitoring to provide the data from deep within the application needed to actually manage business transactions.

As a result, business and IT now can receive data that’s:

Meaningful for Business

dynaTrace Business Transaction Management dashboard highlighting a service level breach coupled with a drop in revenue

In order to appreciate the impact of application performance on the business, management needs data that’s meaningful to their mission of managing the business. dynaTrace BTM enables you to deliver new insight to business users by providing information about how transaction usage and revenue contribution relate to transaction performance. You can also manage service levels with an unprecedented level of granularity. For example, you can track of the performance of specific transaction types (e.g., login, search, purchase) or view overall application service levels to specific users, tenants or geographies. Get the kind of business and performance analytics that are relevant to business users, at a depth simply not available before, so business can immediately understand the impact of performance problems on the business.

Actionable for IT

Service dependencies of the transaction type “Direct Bookings“

In order to resolve performance issues impacting the business, IT needs data that enables them to react quickly and efficiently. dynaTrace BTM arms IT with the actionable transaction-specific data they need to effectively resolve application problems – and prevent them from occurring in the first place. Automatically generated service and application dependency maps of business transactions enable IT to understand the impact of updates. Detailed root cause information about poorly performing transactions allows IT to immediately diagnose and resolve performance issues critical to your business.

Accessible for All

The dynaTrace BTM solution not only transforms traditional Business Transaction Management by adding depth to transaction traces, it is also considerably less expensive to acquire, deploy and maintain. Its central configuration and point-and-click auto-sensor placement assistant enable fast deployment even when the application’s architecture is unknown, while its self-adapting capabilities keep required maintenance to a minimum, even in the most dynamic environments. The results are twofold:

  • Lifecycle approach to business transaction optimization: dynaTrace can be used not just in production environments, but also in development and test centers to find poor-performing business transactions early in the application development lifecycle when issues are inexpensive to fix and before they impact customers.
  • PurePath transaction trace from Java into C++
  • Accessible for companies of all sizes: eCommerce companies, SaaS providers, and companies of all sizes that previously thought BTM was limited only to large financial institutions can now take advantage of the full promise of BTM knowing that their time-to-value will be measured in days, not months.

End-to-End Continuous Transaction Tracing

At the heart of the dynaTrace approach to BTM lies the ability to capture and to track all transactions, across all IT tiers, automatically and continuously. dynaTrace provides continuous end-to-end transaction tracing across all major application platforms down to code-level at production-safe overhead, starting at with the client (including Web 2.0, Java, and .NET) client all the way through the web server tier, through the Java / .NET application tiers, legacy (C/C++, etc.) code tiers and back into databases and mainframes. Thus, dynaTrace is ideally suited to rapidly diagnose performance and availability problems because it clearly identifies exactly where transactions are held up, regardless in which tier: